Recent Why SERVPRO Posts

The 7 Effective Property Restoration Safety Measures We Use

2/26/2024 (Permalink)

A SERVPRO professionals displaying property restoration safety with a PPE. SERVPRO professionals always prioritize property restoration safety!

When you work with SERVPRO® after property damage, you can be sure we keep property restoration safety in mind!

Safety meets restoration excellence here at SERVPRO. This comprehensive blog post explores the importance of property restoration safety and why SERVPRO is the premier choice for safeguarding your assets. Drawing upon real-life experiences and expertise, we showcase a scenario from Blue Ridge, Georgia, where a distressed property owner turned to SERVPRO after a devastating loss, highlighting our commitment to restoring properties while prioritizing safety. Join us as we delve into the intricacies of safety restoration and discover why SERVPRO is your trusted partner in property recovery.

What does it mean to restore a property?

Restoring a property goes beyond physical repairs, encompassing safety and security. At SERVPRO, we understand the holistic nature of property restoration, prioritizing safety as a fundamental aspect of our services. From assessing structural integrity to mitigating hazards, we aim to restore your property to a safe and habitable condition, ensuring peace of mind for you and your loved ones.

A recent example of property restoration safety:

Recently, a quaint residence in Blue Ridge, Georgia, faced a sudden and catastrophic event. This extensive fire outbreak left the property in shambles, with structural damage and safety hazards. 

Recognizing the urgent need for professional assistance, the homeowner contacted SERVPRO for help. Our expert team swiftly responded, thoroughly assessing the property's safety risks and devising a comprehensive restoration plan. 

From securing unstable structures to mitigating hazardous materials, SERVPRO's meticulous approach ensured the restoration of the property and the safety and wellbeing of its occupants. Amidst the chaos, our commitment to safety shone brightly, guiding the property towards a swift and secure recovery.

Why choose SERVPRO for property restoration?

Now, let's delve into why SERVPRO is the top choice: our property restoration safety measures offer unparalleled expertise and dedication to the wellbeing of all parties.

Expert safety assessments 

Safety restoration begins with a thorough assessment of the property's safety risks. At SERVPRO, our expert restoration team has extensive training and experience in identifying potential hazards, from structural instability to electrical dangers. We conduct meticulous safety assessments to pinpoint areas of concern and develop tailored restoration plans prioritizing safety.

Comprehensive safety protocols:

Safety is at the forefront of everything we do at SERVPRO. We adhere to stringent safety protocols and industry standards to ensure the wellbeing of our team members and occupants of the property. From implementing personal protective equipment (PPE) to securing work areas and employing safe work practices, we leave no stone unturned in safeguarding your property during restoration.

Specialized equipment and techniques:

Property restoration safety often requires specialized equipment and techniques to address unique challenges effectively. SERVPRO invests in state-of-the-art tools and technologies designed to enhance safety and efficiency. Whether using advanced monitoring devices to detect hidden hazards or employing specialized extraction equipment to remove hazardous materials, we leverage innovative solutions to ensure a safe restoration process.

Emergency response and rapid restoration:

Emergencies don't wait, and neither do we. SERVPRO offers round-the-clock emergency response services, ensuring that help is just a phone call away. Our rapid response teams are trained to assess safety risks swiftly and take immediate action to mitigate hazards and prevent further damage. By prioritizing safety restoration, we expedite recovery while minimizing risks to property occupants and our team members.

Collaboration with insurance providers:

Dealing with insurance claims can be daunting, especially after a property loss. SERVPRO simplifies the process by collaborating closely with insurance providers to ensure seamless coordination and maximum coverage for safety restoration services. Our expertise in navigating insurance claims allows us to alleviate the burden on property owners, facilitating a smoother and more efficient recovery journey.

Transparent communication and customer support:

Clear communication is essential for property restoration safety. SERVPRO prioritizes transparent communication with our clients, keeping you informed at every step. Our dedicated customer support team is available to address any questions or concerns you may have, providing reassurance and peace of mind throughout the restoration process.

Commitment to excellence:

At SERVPRO, excellence is not just a goal; it's our standard. We approach every safety restoration project with a commitment to delivering exceptional results. Our trained professionals adhere to the highest quality and safety standards, ensuring your property is restored to a safe and habitable condition. From the initial assessment to the final walkthrough, SERVPRO's dedication to excellence shines through, giving you confidence that your property is in capable hands.

Give SERVPRO a call when you need expert property restoration

In conclusion, SERVPRO is your trusted partner for property restoration safety services, offering expertise, comprehensive safety protocols, specialized equipment, emergency response, collaboration with insurance providers, transparent communication, and a commitment to excellence. Our scenario from Blue Ridge, Georgia, exemplifies our dedication to prioritizing safety during restoration, ensuring properties' swift and secure recovery in the face of adversity. When safety is paramount, choose SERVPRO for unparalleled expertise and peace of mind. Contact us today to experience the difference SERVPRO can make in restoring your property safely and effectively.

Hardwood Flooring: 5 Simple Benefits to Choosing Hardwood

9/25/2023 (Permalink)

New hardwood flooring in a Union County home installed by SERVPRO SERVPRO can help restore and install new hardwood flooring!

Installing hardwood flooring is a craft of its own.

When you invest in classic and timeless hardwood flooring, deciding whom to trust with the installation can be daunting. As more homeowners shift towards this luxurious flooring, they want assurance that their installation is in expert hands. Enter SERVPRO®—a brand synonymous with superior service and quality. 

As we dive deeper into the details of hardwood flooring and its myriad benefits, you'll discover the compelling reasons why SERVPRO should be your preferred choice for hardwood flooring installation services.

What are the different styles of hardwood flooring?

There are several options available for hardwood flooring, each promising to transform the aesthetic of your home. Whether you're looking for traditional oak, exotic teak, or modern bamboo, there's a hardwood style tailored to your design preferences. The range of finishes, from matte to glossy, further accentuates the versatility of hardwood flooring. When partnering with SERVPRO, our experts guide you through the selection process, ensuring you land on a style that complements your home and aligns with your vision.

What are the pros and cons of hardwood flooring?


  1. Durability: Hardwood floors can last generations if properly maintained.
  2. Value: Homes with hardwood flooring often command higher resale values.
  3. Hygiene: Hardwood doesn't trap dust, pollen, or other allergens, making it a healthier option.
  4. Versatility: It can be sanded and refinished multiple times, offering a fresh look each time.


  1. Cost: Initial installation can be more expensive than other flooring types.
  2. Maintenance: Requires consistent cleaning and occasional refinishing to prevent damage and maintain its look.

The beauty of choosing SERVPRO is that we mitigate the cons through our expert installation and advice on long-term care.

A true story: Why did a property in Blue Ridge, Georgia, turn to SERVPRO?

Earlier this year, a quaint home in Blue Ridge, Georgia, suffered significant water damage. The once-pristine hardwood flooring was left warped and discolored, transforming the homeowner's dream home into a nightmare.

In their time of need, the homeowners turned to SERVPRO, having heard of our reputation for tackling even the most challenging water damage scenarios. Our team arrived promptly, assessed the damage, and presented a comprehensive plan for restoring their home to its former glory. Not only did we address the immediate water damage, but we also laid down new hardwood flooring, ensuring each plank was perfectly aligned and secure. The homeowners were left with a more beautiful floor than before the disaster.

What steps does SERVPRO take when handling a hardwood flooring job?

Our process is meticulously designed for perfection. It begins with:

  1. Consultation: Understanding the homeowner's requirements and vision.
  2. Site assessment: Checking for issues like moisture, which can impact the longevity of the hardwood flooring.
  3. Selection: Guiding homeowners through the diverse world of hardwood options.
  4. Preparation: Ensuring the subfloor is clean, dry, and level.
  5. Installation: Laying down the flooring with precision and care.
  6. Finishing: Applying sealants or finishes as required, providing that final touch of elegance.
  7. Aftercare advice: Offering tips and guidance on maintaining the newly installed flooring.

What makes SERVPRO the best choice for new hardwood flooring?

  1. Experience: With years in the business, our team has honed their skills, making them experts in hardwood flooring installation.
  2. State-of-the-art equipment: From moisture meters to cutting-edge installation tools, we use the best to ensure optimal results.
  3. Customer service: Our relationship with homeowners continues after installation. We provide ongoing support and advice on maintaining the pristine condition of the flooring.
  4. Fast response time: Especially in cases of water damage, we understand the urgency and are on-site in the shortest time possible.
  5. Comprehensive Services: Beyond installation, we offer services that cater to all hardwood flooring needs.

Wrapping up

Choosing hardwood flooring is a significant investment that promises to elevate the aesthetics and value of your home. However, the installation process is just as crucial as the flooring type itself, and this is where SERVPRO shines. With our unparalleled experience, commitment to excellence, and holistic approach, homeowners can rest assured that their flooring is in the best hands.

The choice is clear from the heartwarming story of restoration in Blue Ridge, Georgia, to the intricate details of hardwood styles, the benefits, and the unmatched services SERVPRO offers. When considering hardwood flooring installation, consider SERVPRO because your home deserves the best. Contact us today for superb hardwood flooring installation services!

Best Custom Carpentry: Reclaim Your Space with The #1 Team

4/24/2023 (Permalink)

An in-progress custom carpentry job performed by SERVPRO. Our team of experienced craftsmen can help make any custom carpentry project happen.

The custom carpentry services provided by SERVPRO of Union, Towns, Fannin & Gilmer Counties are unmatched in the market.

When it comes to home improvement, many of us think of remodeling in terms of paint colors and furniture. But custom carpentry services can provide an invaluable addition to any space. From adding a unique touch to your living room to creating extra storage in your business office, the possibilities are endless when you choose SERVPRO's world-class custom carpentry solutions.

This article will discuss why custom carpentry is an excellent choice for homeowners or businesses looking for something special, what types of projects SERVPRO of Union, Towns, Fannin & Gilmer Counties can handle, and some tips on selecting a reliable service provider. So if you're ready to add value, beauty, and function to any space, let's begin!

What is custom carpentry in construction?

Custom carpentry is a specialized field of construction that involves creating unique and personalized woodwork for homes and businesses. These services go beyond traditional construction techniques, requiring expert craftsmanship and attention to detail. Custom carpentry solutions can range from designing and building furniture or cabinets to creating decorative trim, molding, and anything else you can imagine.

One of the main benefits of custom carpentry is the ability to transform a dull space into a unique and inviting one. For homes, custom carpentry can add character and charm to living areas and provide additional storage and functionality. Custom carpentry can help create a professional and polished look in businesses while adding much-needed storage and organization.

What to look for when selecting a reliable custom carpentry service provider?

When selecting a custom carpentry service provider, choosing one with a proven track record of delivering high-quality solutions is essential. In addition, look for a company with a portfolio of completed projects demonstrating their expertise and attention to detail. It's also necessary to select a provider that offers a range of services, as this will allow you to customize your project to your specific needs and budget. Finally, choose a licensed, insured provider with a strong reputation in the industry.

Why SERVPRO for custom carpentry?

SERVPRO of Union, Towns, Fannin & Gilmer Counties is a leader in the custom carpentry industry, offering world-class solutions for any project. The company's construction division has the expertise and experience to handle even the most complex custom carpentry projects, using only the highest quality materials and equipment. Whether a small-scale remodel or a large-scale renovation, SERVPRO's team of skilled craftsmen will work closely with clients to ensure their vision becomes a reality.

Our custom carpentry solutions include but are not limited to the following:

  • Design and build furniture
  • Custom trim and molding
  • Cabinetry installation
  • Deck and patio construction
  • Window and door framing
  • Wall paneling
  • Staircases

At SERVPRO of Union, Towns, Fannin & Gilmer Counties, anything is possible regarding custom carpentry. So whether you're looking to add a touch of elegance to your home or create an unforgettable customer experience in your business, we have the tools and resources needed to make it happen.

Wrapping up

Today we discussed why custom carpentry is a valuable addition to any home or business, what types of projects SERVPRO of Union, Towns, Fannin & Gilmer Counties can handle, and tips on selecting a reliable service provider. Custom carpentry solutions offer endless possibilities for design and style, allowing homeowners and businesses to create unique spaces that reflect their tastes and needs.

SERVPRO of Union, Towns, Fannin & Gilmer Counties has the expertise and tools to provide world-class custom carpentry solutions tailored to each client's needs. So whether you're looking for an elegant touch for your home or a professional aesthetic for your business, our team of experienced craftsmen can help make it happen. Contact us today to get started!

Subfloor Damage: 3 Surefire Signs of Damaged Subflooring

12/26/2022 (Permalink)

Subfloor damage in a Union County property. The professionals at SERVPRO can help repair or replace your subfloor damage!

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties know that subfloor damage is a common issue that can often be challenging to recognize. 

Your home is layered with subflooring. The subfloor sits between your floor covering, such as carpet or hardwood, and your home’s structural floor joists. When subfloors become damaged, they can compromise the structural integrity of your home and make it difficult to install new floor coverings. 

While subfloor damage isn’t always easy to spot, there are a few tell-tale signs. In the following blog post, we will be going over the three most common subfloor damage indicators. 

If you are currently suffering from subfloor damage, contact our team of professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties. We specialize in subfloor replacement and other subfloor repair services.

Three signs of subfloor damage

Water Damage

Water damage is one of the most common subfloor damage signs. Water damage may occur from a significant leak, flooding, or even more minor sources, such as high humidity levels over an extended time. If you notice any water damage on your floor, call water damage professionals immediately before the damage worsens.


Another standard subfloor damage indicator is termite infestation. If you see signs of termites, such as mud or damaged wood, it’s essential to take action quickly before the problem worsens. 


Finally, subfloor rot is another subfloor damage indicator. Rot is caused by water seeping into the subflooring, creating an ideal mold growth environment. If left unchecked, subfloor rot can lead to major structural issues in your home. 

Common areas for subfloor damage to occur 

Some areas of your home are more susceptible to subfloor damage than others. The most common rooms where subfloor damage occurs include bathrooms, laundry rooms, and kitchens due to the increased moisture levels in these areas. In the bathroom, watch for subfloor damage around the tub, shower, and toilet. 

In the kitchen, you will want to inspect subflooring around areas where water or steam may accumulate, such as near the sink and dishwasher. And in the laundry room, subfloor damage can occur from a washing machine leak or high humidity levels. 

Steps to take after you suspect subfloor damage in your home

After you have identified subfloor damage, it’s essential to take action right away. The first step is to contact a water damage restoration company like ours. The team of professionals at a company like ours will be able to assess the damage and recommend the best course of action for subfloor repair or replacement. 

After you contact your restoration contractor, contact your insurance company. They can help you determine what subfloor repair services are covered under your specific policy. 

Finally, you should take steps to prevent subfloor damage in the future. Inspect subfloors regularly and address any leaks or water damage before they cause extensive subfloor deterioration. 

SERVPRO of Union, Towns, Fannin & Gilmer Counties offers subfloor damage repair services

When you choose to hire the team of professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties for subfloor damage repair services, you will receive peace of mind knowing that we will be able to get the job done right. We specialize in finishing projects in a timely and efficient manner—that's why we're the industry's best!

Our subfloor repair services include subfloor replacement, subfloor drying and dehumidification, subfloor cleaning and sanitizing, subfloor repair, and subfloor insulation. 

No matter what type of subfloor damage you may be dealing with in your home, our team can help. Contact us today to learn more about our subfloor repair services. We look forward to helping you get your home back in top condition!

The Top 4 Reasons Why Containment Walls Are Essential

7/1/2022 (Permalink)

A SERVPRO containment wall for mold removal The professionals at SERVPRO can handle any size remediation project!

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties know the importance of containment walls during remediation projects. 

Here at SERVPRO, we install containment walls when a property has mold growth concerns or asbestos removal is needed. When unwanted particles become airborne, they can quickly spread to other areas of a property through the HVAC system or people’s clothing unless the particles are contained.

There are many benefits to containment walls, but the top four include:

  1. Preventing cross-contamination.
  2. Protecting all parties in close proximity
  3. Ensuring the containment area is under negative pressure.
  4. Ensuring a successful remediation project.

Containment walls are vital if you want to avoid having to remediate a larger area than necessary. The following blog post will discuss containment walls and their role during a remediation project.

What is a containment wall?

A containment wall is a physical barrier that is used to separate the contaminated area from the rest of the structure. A containment area is typically under negative pressure, which means air is drawn into the containment area through an Air Filtration Device (AFD).

A well-designed containment wall contains materials that can withstand high humidity levels and cleaning agents used during the remediation process.

Why are containment walls essential?

As we mentioned earlier, there are several reasons why containment walls are essential, but the four main reasons are:

  1. To prevent cross-contamination
  2. To protect all parties in close proximity
  3. Ensuring the containment area is under negative pressure.
  4. To ensure that the mold remediation process is successful.

1. Preventing cross-contamination

At SERVPRO, we design the containment area so that it is sealed off from the rest of the structure to prevent the spread of mold spores and asbestos fibers. If the containment area is poorly sealed, air from the containment area can escape and contaminate other areas of the building.

2. Protecting all parties in close proximity

Containment walls protect people who are working in or near the containment area. For example, if asbestos fibers or mold spores become airborne, they will be contained by the containment wall within the containment area. Therefore, they will not spread to other areas of the building or people who are not wearing proper personal protective equipment.

3. Ensuring the containment area is under negative pressure.

One of the essential aspects of containment is ensuring that the containment area is under negative pressure. Negative pressure is air being drawn into the containment area through an Air Filtration Device (AFD).

The negative pressure will prevent air from escaping the containment area and ensure that any mold spores or asbestos fibers that become airborne are drawn into the containment area and filtered out.

4. Ensuring a successful remediation project

Containment walls are essential for ensuring that the mold remediation process is successful. If the containment area is sealed incorrectly, mold spores and asbestos fibers can escape and contaminate other building areas.

Let the experts at SERVPRO of Union, Towns, Fannin & Gilmer Counties build your containment walls.

When you have a mold or asbestos problem, containment is essential to preventing the spread of unwanted particles and ensuring a successful remediation project. The experts at SERVPRO of Union, Towns, Fannin & Gilmer Counties have the experience and training to build containment walls that will contain your remediation project and prevent it from spreading.

We have invested in top-of-the-line containment equipment, and our technicians are certified in mold remediation and asbestos abatement. We are available 24 hours a day, seven days a week, and we will work with you to create a containment solution that meets your needs. 

Contact us today for any questions or more information on our containment process.

3 Beneficial Ways 3D Technology Is Changing the Restoration Industry

6/10/2022 (Permalink)

A SERVPRO 3D technology rendering Contact the professionals at SERVPRO for accurate property assessments!

The ability to generate three-dimensional (3D) models of restoration projects has vastly improved the accuracy and efficiency.

When a disaster strikes a property, be it from water, fire, or storm damage, time is of the essence to mitigate and repair the damage. In the past, this process required an on-site assessment by a restoration professional and insurance adjuster. Unfortunately, the on-site assessment was often inaccurate, as all parties missed essential details.

With 3D technology such as Matterport, restoration professionals can now create virtual 3D walkthroughs of properties allowing for a much more thorough and accurate assessment of the damage and a better understanding of what is needed to restore the property to its original condition. Matterport is just one of many 3D technologies used in our industry and has already made a considerable impact.

The following blog post will explore the top three benefits of using 3D technology and why you should contact SERVPRO of Union, Towns, Fannin & Gilmer Counties when your property needs restoring.

The top three benefits of 3D technology 

Here are the three main benefits of 3D technology in the restoration industry:

Benefit 1: Increased accuracy

When a 3D model of a property is generated, it provides an incredibly accurate representation of the property because 3D models use lasers and 360-degree cameras, which capture every detail of the property.

This level of accuracy is essential for a more accurate assessment of the damage. An accurate assessment is vital because it will enable restoration professionals to develop a more precise repair plan. 

Benefit 2: Save time

Another huge benefit of 3D technology is that it can save significant time. One of the most critical ways 3D models can save time is by being used for insurance claims. Insurance companies can assess the damage without sending an adjuster to the property. Again, this can save a significant amount of time, which is important when every minute counts.

Benefit 3: Improved communication

The last benefit of 3D technology is that it can improve communication. For example, 3D models can be used to create virtual walkthroughs of properties allowing those looking at the rendering to see a before and after of a restoration project.

Before and after scans can be beneficial for all parties, as they can see the extent of the damage and the quality of the work done. 

Why SERVPRO 3D technology

We understand that you need a reliable and trustworthy restoration company when your property has significant damages. That's why we're proud to offer 3D renderings to our clients. This technology will give you an accurate damage assessment and a more precise repair plan.

SERVPRO is a proud user of Matterport. We are one of the first companies to use it in the restoration industry. As a result, we've seen firsthand how this technology can help our clients.

Wrapping up

We hope you enjoyed learning about the three benefits of 3D technology in the restoration industry. 3D technology is changing the way that restoration companies operate, and it is providing several benefits to both customers and restoration professionals.

SERVPRO of Union, Towns, Fannin & Gilmer Counties is proud to offer 3D technology to our clients, and we are committed to providing the best possible service. When you choose SERVPRO for property restoration services, we will:

  • Use the 3D model to generate a virtual walkthrough of your property
  • Use the 3D model to create an accurate damage assessment
  • Use the 3D model to develop a more precise repair plan
  • Perform a 3D scan before and after the restoration project to show you the quality of our work

If you have any questions or need a reliable and trustworthy restoration company, please contact SERVPRO of Union, Towns, Fannin & Gilmer Counties. We're here to help! 

5 Tips for Finding a Quality Contractor for Restoration Repairs

4/1/2022 (Permalink)

A quality contractor looking at blue prints. SERVPRO provides quality work for any size project!

It's not always easy finding a quality contractor when you need restoration repairs done on your home. 

The devastation caused by a natural disaster can be heartbreaking. Not only do you have to deal with the emotional stress, but you also have to deal with the physical damage to your property. So when it comes time to start repairing your home, it is essential to find a quality contractor who will do the job right. 

The good news is that you can do a few things to make the process easier and increase your chances of finding a company you can trust. This blog post will outline five tips for finding a quality contractor for restoration repairs. Keep these tips in mind during your search, and you should be able to find a company that meets your needs!

The importance of hiring a quality contractor

When it comes time to repair your home after a natural disaster, it is essential to hire a quality contractor. A quality contractor will do the job right and ensure that your home is properly restored.

There are a number of reasons why you should only hire a quality contractor. First of all, quality contractors are licensed and insured, meaning they have the proper training and insurance to do the job. They will also be up-to-date on all the latest OSHA safety regulations.

Second, quality contractors stand by their work. If there are any problems with the work done, quality contractors will be happy to fix them. 

Third, quality contractors are professional and courteous. They will work with you to ensure the job is done on time and within budget. They will also clean up after themselves and leave your home in better condition than when they found it.

Finally, quality contractors are experienced. They have the knowledge and expertise to get the job done right the first time. You can trust them to do a good job, and they will always put your needs first. When it comes time to repair your home after a natural disaster, be sure to hire a quality contractor!

Tips for finding a quality contractor

Here are five tips for finding a quality contractor for restoration repairs:

1) Ask friends and family for recommendations. Recommendations from friends and family are always a good place to start.

2) Check online review websites like Yelp or Google Reviews. Reviews from past clients and any rating systems provided by the company should give you some idea about how good they might be.

3) Get insurance estimates from multiple contractors. Obtaining various insurance estimates will help you compare prices and quality of work. Keep in mind that not all contractors understand the insurance process, so be sure to ask them questions.

4) Request references from past clients. References are a great way to find out more about the contractor's past work.

5) Make sure the contractor is licensed and insured. You will want to hire a licensed and insured contractor to protect yourself from accidental damages.

When it comes time to find a quality contractor for restoration repairs, keep these tips in mind! With a little bit of research, you should be able to find the perfect company that meets your needs.

The #1 best quality contractor

There is no better company than SERVPRO of Union, Towns, Fannin & Gilmer Counties for restoration repairs. SERVPRO is a licensed and insured restoration contractor that stands behind its work. All crew members pride themselves on being professional and courteous and will work with you to ensure the job is done on time and within budget. Lastly, they are experienced, and we have the insurance repair knowledge and expertise to get the job done right the first time. 

Wrapping up

We hope you found this blog post helpful in finding a quality contractor. Finding a quality contractor may be difficult, but it should be a little easier with the five tips we have provided. If you have any questions or want more information, please do not hesitate to contact us. 

If you are looking for a fast responding quality contractor for restoration repairs, look no further than SERVPRO of Union, Towns, Fannin & Gilmer Counties! Our reviews speak for themselves, and we are licensed and insured. Not only do we stand behind our work and will do everything possible to make sure the job is done right the first time, but we are also an IICRC certified firm

Contact us today for 24/7 emergency services!

Moisture Mapping: 3 Reasons To Create A Moisture Map

2/4/2022 (Permalink)

A SERVPRO professional creating a moisture map. Contact the professionals at SERVPRO for superb moisture detection services.

Moisture mapping is a key component in starting a restoration project.

Anytime there is water damage or a mold issue in a property, restoration professionals will start by creating a moisture map to help identify and inspect the source of water and how much damage is present in the property. Restoration efforts can begin once the source and the amount of moisture are identified. 

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties also create moisture maps to help them develop a plan of action. The plan that the professionals at SERVPRO create will identify the damages and provide an accurate estimate for how long restoration efforts will take and what is needed to get a property back to normal again.

This blog post will discuss more on moisture mapping and list three reasons why restorations professionals create moisture maps before starting the restoration project. 

What is a moisture map?

A moisture map is a diagram or image that shows the location and extent of moisture in a structure. It is created by taking readings with a moisture meter and then plotting these readings on a drawing or map of the structure.

Three reasons to create a moisture map

There are three main reasons why it is essential to create a moisture map:

  1. It can help identify hidden moisture sources.
  2. It can help prioritize drying more severely damaged locations.
  3. It can help document the drying process for insurance purposes.

By creating an elaborate moisture map, certified restoration professionals can ensure that every step is taken to restore your home or business to its preloss condition.

Tools needed for moisture mapping

It is essential to have the right tools when creating a moisture map. Standard tools include a moisture meter and thermal imaging technology to take readings. A drawing or image software to plot the data will also be necessary.

There are many different types of moisture meters on the market, so selecting one suited for the specific application is essential. For example, some meters are designed for reading wet drywall, while others are specialized and are for hard surfaces like concrete.

Accurate measurements are crucial when creating a moisture map because errors in data collection will lead to errors in the final map. For this reason, it is important not to disturb the area being measured so that there is no inaccurate data.

It is also important to ensure that the moisture meter is in good condition and has not been exposed to extreme temperatures or strong sunlight; the exposure to high heat affects a moisture meter's readings. 

Once a restoration professional has plotted all of their data points on a moisture map, they may identify sources and patterns that can help prioritize restoration efforts and prevent future issues with the same areas of the structure.

Wrapping up

We hope you enjoyed learning about the importance of getting a moisture map created before starting the water damage restoration process. Creating a moisture map can be challenging because you must use the moisture meter in close contact with the surface being measured, which means getting close to the sources of moisture issues. 

Reach out to SERVPRO of Union, Towns, Fannin & Gilmer Counties when you have moisture damage in your property. Our professionals are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). We are also a preferred restoration vendor among many insurance companies. 

If you have any questions about our moisture mapping services, please feel free to contact us at any time! We are happy to serve the residents and business owners in the Blue Ridge Mountains and surrounding areas.

5 Property Damage Mistakes to Avoid For Homeowners

1/14/2022 (Permalink)

property damage in a blue ridge home. Contact the restoration professionals at SERVPRO for property damage assistance!

Property damage can happen at any time, even to homeowners who make every effort to protect their homes.

Being a homeowner is a rewarding and important responsibility. One of the significant responsibilities of a homeowner is maintaining their property and knowing how to navigate property damage when it occurs.

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties have put together the following blog post to ensure that a homeowner avoids the most common property damage mistakes when navigating a property damage situation.

Not one property damage situation is like the other, but the most common mistakes are consistent. Therefore, you will want to read this post thoroughly to the end, where you will find why you should contact the professionals at SERVPRO to help you navigate your property damage situation.

What is property damage?

Property damage is damage done to a property caused by a natural event or an accident. Property damage often occurs when damages occur to a home's exterior or interior.

Different types of property damages that can occur:

  • Water damage: Water damage commonly occurs when a property has a leaky roof or water from a burst pipe. When standing water is in your home, getting the water extracted right away and professionally dried must be a priority.
  • Fire damage: Fire damage can occur when a fire has broken out in a home, and the most common area for fire damage is in the kitchen. 
  • Mold damage: Mold damage can occur when water damage is left untreated for longer than 48 hours. Mold can grow rapidly and create severe structural damages. It is essential to clean the entire area where there was water damage and then get it tested by a professional company specializing in mold damage.
  • Storm damage: When there are strong winds or hail, this can cause major exterior damages such as damaged shingles; or even structural damages.

5 Property Damage Mistakes

  1. Waiting to file a claim
  2. Delaying property damage repairs
  3. Failing to document the damages
  4. Failure to keep an inventory list
  5. Throwing out damaged contents

Property damage mistake #1: Waiting to file a claim 

One of the most significant property damage mistakes a homeowner can make is not promptly filing a claim with their insurance company. The more time a homeowner waits, the greater possibility the insurer will deny the claim.

When property damage occurs, it will be a good idea to call the insurance company to file a claim at the first sign of damages. All property damage claims go through an extensive process, which will take time. Therefore, the sooner you start the process, the better.

Property damage mistake #2: Delaying property damage repairs 

When homeowners delay repairs, they usually do so because they hope that the damage is just a temporary situation or that it will get better with time. 

Repairing property damage as soon as possible is the recommended procedure because it will save a homeowner money and time in the long run. Delayed repairs can result in more severe damages, costing much more to repair down the line.

Property damage mistake #3: Failing to document the damages 

Documenting the property damage is crucial for insurance purposes. Therefore, it is good practice to record what was damaged.

When documenting damages, you will want to take pictures and videos of the damages. You will also want to keep records of quotes and bills you incur for property damage repairs while your insurance company processes your claim.

Property damage mistake #4: Failure to keep an inventory list 

It would be beneficial if the homeowner could keep a list of the items in their home before damages occur. Therefore when property damage occurs, there will be a list that includes the damaged items and their estimated value. Keeping an inventory list has proven to help a homeowner get reimbursed for their damaged items. 

The professionals at SERVPRO recommend using XactContents for all inventory needs. 

Property damage mistake #5: Throwing out damaged contents 

A homeowner may think it is easier to throw away everything damaged or ruined. However, this is not an ideal decision to make.

In some cases, the damaged content may help an insurance adjuster understand what happened to your property. Therefore, it is best to keep all damaged contents to help with the claims process and get reimbursed later on.

Wrapping up

If you avoid these five mistakes, your experience should be much smoother when trying to deal with property damage in your home. One last thing that we must mention is to keep calm and be patient to help you make the best decisions possible for the property damage situation.

When it comes to home property damages, you should trust the team at SERVPRO of Union, Towns, Fannin & Gilmer Counties to help you through the entire process. Our professionals are IICRC certified and have extensive knowledge of property damage restoration.

Please contact us if you have any questions. We are available 24/7 to help with your property damage restoration needs.

Contents Restoration Services: 5 Steps In Contents Cleaning

12/10/2021 (Permalink)

A couch undergoing SERVPRO contents restoration process after being in a fire. The professionals at SERVPRO are highly trained to clean damaged contents!

Content restoration services entail a difficult process, but the end result is worth it. 

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties are one call away after your property suffers water or fire damage. Our professionals go through extensive training to go above and beyond while restoring your damaged property. One of the less talked about services we offer is our contents restoration services.

The following blog post will cover the definition of contents restoration and our proprietary contents cleaning process. By the end, you will know what to do if you are in the middle of a fire or water disaster and have damaged contents that need restoring. 

What is content restoration? 

Content restoration is the process of restoring personal belongings and furnishings after receiving damages from water, fire, or smoke. The goal of contents restoration is to return the contents within the property back to their preloss condition as closely as possible. 

The five steps

The following five steps are how the professionals at SERVPRO of Union, Towns, Fannin, & Gilmer Counties execute their contents cleaning process: 

  1. Contents Analysis
  2. Pack Out
  3. Contents Cleaning
  4. Contents Storing
  5. Pack Back

Step 1: Contents Analysis

The first step in our contents restoration services is to analyze all contents. In this step, our professionals will assess the damage done to your belongings and create a plan of action. This step is vitally important as it determines the severity of the damage and what items are salvageable. We communicate closely with the customer during content analysis, so we know what items to prioritize. 

Step 2: Pack Out

The second step in our contents restoration process is to pack the salvageable contents. Contents are strategically packed to limit further damage and for easy accessibility while going through the contents cleaning process. We do this step by having items packed into our professional packing boxes customized just for moving or storing your belongings safely. 

Step 3: Contents Cleaning 

The contents cleaning process is the most important step in our contents restoration process. Our content cleaning technicians will work hard to remove all soot, dirt, and ash left behind from the fire or water damage. Contents are cleaned using high-powered vacuums and steam cleaners with an enzyme detergent which is non-toxic and safe for most items. 

Items we can restore:

  • Clothing, linens, shoes
  • Curtains, drapes, blinds
  • Wooden furniture & jewelry boxes
  • Leather items (with cleaning approval)
  • Papers and important documents

Step 4: Contents Storing 

After the contents are finished going through the cleaning process, they will need to be stored. Our customer's contents are stored in our climate-controlled and secure warehouse. In addition, contents are inventoried and tracked using Xactcontents, so all parties know what is being stored and where.

Step 5: Pack Back

After the property is completely restored, it is time to return the newly restored contents. Contents are put back in the same order and place as when we first arrived on the scene. We take great care in this step to ensure everything is returned to its preloss condition. 

Wrapping up

We hope you enjoyed learning about our contents cleaning process. Content restoration services are necessary when personal contents are exposed to water or fire damage. 

The experts here at SERVPRO of Union, Towns, Fannin & Gilmer Counties are readily available to help you. Content restoration services take time and patience, but the end result is worth it. Lastly, we offer content restoration services for both residential and commercial properties.

Please contact us today for a content restoration professional to come out to your property. We are available 24/7, 365 days a year, and are more than happy to help you as soon as possible.

Clean Gutters: 3 Reasons Why Simple Exterior Maintenance is Essential

8/13/2021 (Permalink)

Dirty gutters on a Blue Ridge home The professionals at SERVPRO are prepared for any size disaster!

Having clean gutters is a sure way to keep your property safe from unwanted damage!

With fall right around the corner, the experts at SERVPRO of Union, Towns, Fannin & Gilmer Counties want to ensure that your gutters are clean to prevent unnecessary water damage. In the following blog post, we will be going over why well-maintained gutters are necessary for a home and the three damages caused by dirty gutters.

Why are clean gutters necessary?

We are sure that you have heard multiple times that your gutters are an important part of your home, but do you know why? Clean gutter systems will help prevent water from seeping into the building and causing costly damage to your property's structure.

Additionally, your property's gutters will protect against mold and mildew growth that can lead to structural damage. In the following paragraph, we will share a real-world scenario that our SERVPRO professional handled last fall.

Real-world scenario

Last fall, our IICRC certified professionals received a call from an elderly property owner who found water and mold damage in the basement of their vacation home in Blue Ridge, Georgia. During our initial inspection, our professionals located the cause of the loss.

At first, we thought that the cause of the loss was a foundation leak, but after further inspection, we found out that a gutter clog was the culprit. When we looked at the gutters, we noticed that they were full of debris that prevented water from flowing away from the property.

In this particular case, water backed up into the roof and down into the walls causing wall water damage and a flooded basement. To move forward, we performed demolition to remove all the materials affected by mold and set our industry-standard drying equipment.

The property was completely dry and free of damaged materials within five days. To go the extra mile, we put together an extensive insurance estimate for rebuilding the property. After approval from their homeowner's insurance, we began to rebuild the customer's dream basement. In the end, the property owner was extremely happy with the finished remodel and told us that their new basement was better than the damaged one.

4 Damages caused by dirty gutters

Keeping leaves and twigs out of gutters is crucial for protecting the structure of your home and preventing costly damage. Having dirty gutters can lead to the following three different issues:

  1. A damaged roof - When water continues to flood over a gutter system, it will cause excess water to potentially rot the roof's fascia.
  2. Interior water damage- Rainwater may not drain properly and may cause water damage to the interior of a home. (See above case study)
  3. A cracked foundation- Excess water around your property will occur when a property's gutters are clogged. Pooling water will eventually start deteriorating the foundation of a home and cause cracks.

Final thoughts

We hope you enjoyed learning about the importance of having clean gutters and the three types of damages you want to prevent. To ensure your property does not experience water damage caused by dirty gutters, we recommend you check your gutters at least once a month to ensure they are functioning correctly.

Clean gutters are essential for preventing water damage, and they also help prevent the growth of mold and mildew in your home. Please contact us today for any further questions about water damage and tips on how you can prevent damages from occurring in your home.

SERVPRO of Union, Towns, Fannin & Gilmer Counties is a well-known water damage restoration company in north Georgia. All of our SERVPRO professionals are highly trained and are ready to handle any size disaster!

3 Great Reasons To Hire Asbestos Abatement Contractors

7/30/2021 (Permalink)

An asbestos abatement contractor in PPE Contact the asbestos abatement professionals at SERVPRO today!

It is possible for a property built before 1980 to contain asbestos in old floor tiles, ceiling tiles, roof shingles, and insulation. 

Asbestos is a building material that the EPA did not officially ban in the United States until July 1989, when they issued the Asbestos Ban and Phase-Out Rule (ABPR).  Although it was banned in 1989, many residential and commercial property builders halted using asbestos in 1970 when the EPA banned spray-applied asbestos products.

In the following blog post, we will discuss the dangers of asbestos and three reasons why it is important to hire a licensed asbestos abatement contractor for removal. 

Why was asbestos used in building materials?

Asbestos was commonly used in construction materials for its durability and heat-resistant properties until the 1980s when the science behind the dangers of asbestos was released, and safer alternatives became available. Although asbestos materials are no longer legal in modern-day construction, they can still be found in older homes throughout the counties in North Georgia.

To ensure that a property is asbestos-free, a property owner should contact a licensed asbestos abatement contractor to perform a thorough inspection. During an asbestos inspection, a licensed asbestos abatement contractor will remove a building sample to send to a third party to get tested for asbestos. Suppose the sample comes back positive for asbestos. In that case, a property owner must move forward with asbestos abatement by a licensed asbestos abatement contractor.

1) An asbestos abatement contractor will follow asbestos removal laws.  

SERVPRO of Union, Towns, Fannin & Gilmer Counties is licensed for asbestos abatement and follows the asbestos removal laws by The State of Georgia, and are OSHA trained to work with high-risk materials.

2) An asbestos abatement contractor will ensure all members of the property are safe. 

During an asbestos removal project, the professionals at SERVPRO will contain the area to avoid airborne asbestos particles from traveling to other parts of the property.

When there is a lot of asbestos-containing materials present, the asbestos abatement professionals may not allow any of the property members to be anywhere near the property. No matter the amount of asbestos present, it is always recommended to stay away until all the asbestos is safely removed.

3) An asbestos abatement contractor will ensure all asbestos materials are properly disposed of.  

When the professionals at SERVPRO remove asbestos, they will ensure that the asbestos is disposed of only in a permitted landfill. In addition, they will ensure the asbestos-containing waste in a sealed leak-proof container that is properly labeled.

Common reasons when SERVPRO gets called for asbestos removal

The only time asbestos is dangerous is when it is disturbed and becomes airborne. Asbestos can be disturbed from water damage, fire damage, mold damage, and a remodeling project. The professionals at SERVPRO know the importance of taking precautionary measures when they arrive at a property built prior to 1980. Property owners are often happy to find out that SERVPRO can move forward with the asbestos removal process when found in a property that requires emergency restoration services. 

Why Contact SERVPRO for asbestos removal?

When choosing an asbestos removal contractor, you will want to choose a contractor that prioritizes safety and training. SERVPRO professionals are trained to handle asbestos removal in a way that is safe for their customer and their property.

The experts at SERVPRO of Union, Towns, Fannin & Gilmer Counties have dedicated themselves to providing excellent service, unsurpassed quality, and competitive pricing on any size asbestos abatement project.

Please contact us today if you own a property built prior to 1980 and require an asbestos inspection. We are available 24/7, 365 days a year, for any questions or emergency services.

SERVPRO Knows When To Use An Air Scrubber, Do You?

5/7/2021 (Permalink)

An air scrubber diagram displaying increased air quality Contact the professionals at SERVPRO to enhance your indoor air quality!

Learn why correctly placing an air scrubber is essential.

According to the Environmental Protection Agency, indoor air is two to five times more polluted than outdoor air.

Confined indoor spaces can contain various toxins such as dust particles, odors, pollutants, and microscopic living organisms such as mold. During a mold remediation project, the professionals at SERVPRO understand the importance of air purification options to maintain a clean atmosphere inside their homes/businesses.

Cleaning the air may be done in various ways, but air scrubbers are among the most popular, especially when a property has a mold issue.

What is an air scrubber?

An air scrubber is a form of air circulator that draws a room's air through a series of filters to minimize gas and particle levels before emitting filtered air out the other side. An air scrubber reduces contaminants in a property and provides clean air.  

The air scrubber is set up so that a properties room air is drawn into the filters and then released into the containment as filtered air. The airflow rates are adjusted so that the containment is kept at a positive pressure, which helps to prevent contaminants from entering.

Considering the effectiveness of air scrubbers, it is evident that our team at SERVPRO will prioritize using them in any of their restoration/repair procedures because, at SERVPRO, we put the health and safety of our customers above anything.

Where to place an air scrubber?

When utilizing the benefits of an air scrubber, it's important to pick a spot that isn't hidden behind furniture or directly under shelves. For maximum performance, a few feet of clearance should be maintained at the front and sides of the air scrubber. Also, an air scrubber will perform at its best when it is in a contained area.

For mold and asbestos damage repair an air scrubber should be put in the middle of the affected contained area. The air scrubber will draw in the surrounding air and clean it before returning it to the same location. When working in vast spaces with partitions, doorways, or hallways separating them, there needs to be more than one air scrubber.

Air scrubber technology

The air scrubber device is used to clean contaminated air through a sequence of procedures. When you turn on the air scrubber, the surrounding air passes into the titanium dioxide-coated honeycomb matrix of the air scrubber. The air passing through is exposed to the filtration system, which destroys contaminants in the air.

Air scrubbers kill germs and bacteria, unlike HVAC air filters, which only collect them. Advanced air scrubbers often transform the bacteria that have been destroyed into effective oxidizers. These oxidizers are then released into the air to kill any germs they encounter.

When does SERVPRO use air scrubbers?

Any work involving water, mold, asbestos, or smoke damage cleaning can produce large quantities of contaminated air and odor. These contaminants are a direct product of both the damage and need to utilize the benefits of air scrubbers for removal.

Clean unwanted air with SERVPRO air scrubbers

SERVPRO of Union, Towns, Fannin & Gilmer Counties is a well-known restoration company in Young Harris specializing in mold, fire, and water damage restoration. It is evident that disasters such as fires bring devastation, and a lot of mitigation and restoration work needs to be done to restore the damaged property. 

When choosing a restoration contractor, ensure that they aim to safely and effectively restore the customer's indoor atmosphere to preloss status. Addressing the quality of the air within the building is a part of our obligation.

If you believe that there is a mold or asbestos issue in your home, you should contact us to schedule an appointment for remediation services. We will install an air scrubber in your home to enhance the air quality!

Its the Small Things

3/9/2021 (Permalink)

Have you ever heard the old adage that great things come in small packages.  I believe that’s true.  In fact, most of the time, it’s the small things that make life so very special.

As a marketing rep at SERVPRO, I find it’s the small things that make this job so great.  Riding in the Christmas parade and seeing all of your friends waving back at you is not a grand and huge undertaking but it surely is fun!  Decorating a Christmas tree at the Chamber of Commerce is not a huge deal, but it gives you a great sense of satisfaction when it’s done. 

This week I had the opportunity to perform a very small task but it gave a great sense of accomplishment to many folks and for me completed another satisfying day at the job.  I took a ride yesterday and delivered Continuing Education certificates to the participants of our 2 classes this past month.  When I walked in the door with an envelope, they immediately began to smile because they knew what I had for them.  And each of them were so complimentary and gracious in their remarks about SERVPRO and how appreciative they were that our company believes in reaching out beyond our “walls” and providing this service. 

And so thank you SERVPRO for giving us a great opportunity to provide for our insurance agents.  Thank you for the opportunity to build into our community and to make it better!  Thank you to our team who made this possible – our crew who set up, our operations manager who was instrumental in paperwork, etc., our franchise owners who are always behind this great task and our instructor who hit a grand slam.

After all, it’s the small things.......

What is the SERVPRO Slogan?

1/14/2021 (Permalink)

kitchen remodel like damages never occured A few months ago, this kitchen had a grease fire; now it's back "Like it never even happened."

“Like it never even happened.”

SERVPRO is one of the largest repair and restoration services in the U.S. Our service providers are dedicated to assisting residential and commercial properties to recover from floods, sewage, or other crises. We have almost 50 years of expertise in offering water damage repair and restoration facilities throughout America.

We stay true and adhere to our slogan, “Like it never even happened.” This slogan, kept in mind by every professional we employ, separates us from other service providers. In short, it means we do our services in a manner that would make you wonder, “Did any damage even occur?”

We are fortunate to be employing service providers that express a dedication to innovation and consumer service, all of which are sponsored by our strategic support staff. Our staff is renowned for the utmost commitment to your issue, so you can be confident that we can restore your home from fire damage, water damage, and mold.

What does “Like it never even happened,” mean?

SERVPRO strictly adheres and lives up to our motto, “Like it never even happened.” This motto implies that we strive to make it seem like it was never dirty, like it never overflowed, like it never caught fire, like it never leaked, like it never smoldered – whatever the case, our mission is to make it “Like it never even happened.”

No matter what “it” is.

We live up to this slogan through the use of unique restoration solutions and the following essential steps:


When we arrive on-site, the very first step we perform is evaluating the magnitude of the damage. We then follow up with a detailed plan to thoroughly remedy the situation.

Mitigation of damage

In the first phase in restoring and upgrading, we employ the latest technologies to ensure that the disaster or incident doesn’t cause further damage.

Cleaning of debris

We sweep and remove any debris from the affected area, preparing it for our final step.


The restoration method varies depending on the cause of the damage and involves restoring the affected area returning to its pre-affected state, “Like it never even happened.”

Why choose SERVPRO restoration services

When your residential property is damaged by rough weather, water damage, floods, or burning, it is vital to employ a specialist repair service as soon as possible to avoid any significant damage. Fires can lead to structural damage; flooding leads to mold. 

Looking for a successful online repair business can be challenging since there is a multitude of distinct companies to pick from online. What makes SERVPRO so unique to be chosen?

SERVPRO is dedicated to professionalism in every area of its service. From making sure our restoration technicians are qualified and fully accredited and keeping ourselves upgraded on the new property restoration methods and technology to deliver superior customer service, we are here for you. 

Here are some reasons why SERVPRO is worth your business:

The best level of service

SERVPRO is committed to offering the highest quality restoration services possible. Don’t think about heading to second-rate firms that do substandard work. Our professionals are committed to making it “Like it never even happened,” so you can get your life back. We arrive at your home well trained and well qualified to cope with all the aspects of restoration.


We will always charge you a fair price for our services—that’s our promise. SERVPRO is committed to transparency by telling you the truth of what we’re doing and describing the rationale behind the billing. We are trustworthy, polite, and our services are competitive for our high-quality service. Wouldn’t you like a service that reaches beyond your expectations?

Knowledge and competence

Our team is individually recruited and encouraged to be the finest they can be. Each employee is trained by the IICRC and available to do any needed restoration work. We recognize that they are also the hallmarks of our company, so we take good care of the environment and well-being of our family. 


We realize that your time is precious, and that’s why we are clear about our scheduling. Doing this means that we reach our clients on schedule at all times and that we will not leave you hanging.

Dedication to customer service

Our goal is to put positive energy and pleasant attitudes into our successful work; this leads to fulfilled customers. When you’re glad, we’re happy, too. Our company is sure that it will achieve, and surpass, all your expectations as we make your property “Like it never even happened.” We ensure outstanding customer loyalty by doing all we can to fix the problems. 

SERVPRO professionals are here for you

SERVPRO workers are much more than just professionals; we are caring and diligent peace of mind providers. We understand that it can be challenging to cope with fire and water damage and that health effects from mold can be frightening. Irrespective of whether you speak to the office workers on the phone or the workers in person, we strive to make every interaction a bit less unpleasant, and the problem “Like it never even happened.”

SERVPRO wants to help you get your home or your business back “Like it never even happened,” as quickly as we can while also offering you the consistency of the final service you expect.

What is Inside a SERVPRO Truck?

1/11/2021 (Permalink)

Equipment inside a SERVPRO truck A peek inside a SERVPRO truck

SERVPRO trucks are uniquely designed for restoration services 

The top priority of every SERVPRO professional is to return the damaged items and areas and bring them to their pre-disaster condition “Like it never even happened.” Each of our team members is dedicated to restoring the lives and property of our customers. 

One of the most important things about our company is the SERVPRO truck. It has various equipment to deal with water, fire, or mold restoration. Our famous extractor truck has a mount extractor. It's one of our top machines as it's compelling and has a 250-foot hose, which enables us to get inside the business or house dealing with water damages. The water extractor helps to carpet clean too, which is an extra benefit to our arsenal. Due to the size of the truck, various items and equipment are easily added if needed. 

Restoration is an extremely complex operation, and versatile vehicles are demanded of it. With the help of SERVPRO trucks, we can remove material waste and quickly access tools for various jobs so performed work can go smoothly. 

Equipment inside a SERVPRO truck

SERVPRO understands how crucial it is to have the proper equipment to perform any size restoration repair. Our team consists of IICRC trained professionals knowing how to use industrial equipment. Here are common pieces of equipment found inside a SERVPRO truck:

Moisture Detection Equipment:

It involves scoping, which locates the areas affected by water and determines how much the contents and structures have absorbed water. Moisture detection devices enable the insurance that an environment is completely dry. Moisture sensors detect moisture in walls, baseboards, and flooring. 

Thermo hygrometers:

Thermo hygrometers measure relative humidity and temperature. These two readings are conducted by a SERVPRO professional to determine specific dew point, humidity, and vapor pressure. 


Extractors are used in removing water and cleaning carpets. They can either be portable or truck-mounted, thus enabling greater access. 

Air Moving Equipment:

Air movers are used in enhancing evaporation at the surface level and are beneficial in water damage restoration; when the airflow rises, the moisture increases, which is then finished through the dehumidification equipment. 

Dehumidification Equipment:

Dehumidification lowers the humidity level and discharges warm, dry air. SERVPRO experts use two types of dehumidifiers, refrigerant, and desiccant. 

Deodorization Equipment:

These foggers have an ultra-low volume, which has deodorizing agents that enable an odor-causing to accumulate. The device helps to inject disinfectants and antimicrobials into problematic areas removing any unwanted wall or carpet odors

Why are SERVPRO trucks green?

SERVPRO restoration crews have been out and about in neighborhoods and helped people recover disasters from mold loss, fire, and water. Our trucks are in green color, and there's a story behind this initiative. 

The founder of SERVPRO in the early 1970's determined the most eye-catching color through a color chip paint sample. Choosing the right color for a logo is a well thought out process, and when the founders asked the majority of the people regarding which color cannot be missed, by a vast margin, the most identified color was green. 


SERVPRO trucks have proven to provide flexibility, performance, and utility across all restoration divisions. SERVPRO trucks are more than just a place for equipment; they assure property owners that their property will be put together as if the disaster never occurred. 

Contact us, and we promise to pull up with our renowned SERVPRO truck and restore the damage caused to your business site or home. You can rely on the preferred restoration vendors at SERVPRO of Union, Towns, Fannin & Gilmer Counties for quality mitigation, restoration, and repairs.

Is Black Mold Covered By Insurance?

12/29/2020 (Permalink)

Black mold waiting to be approved by insurance Black Mold Needs To Be Addressed ASAP

Your Homeowners Insurance May Cover Your Black Mold Claim 

As researchers name it, black mold, or Stachybotrys chartarum, is a tiny mold characterized by its darkened color. It occurs in areas that are damp, moist, or humid. Black mold development can harm structures and entail comprehensive cleanup, maintenance, and extraordinary measures to avoid future development. Black mold spreads quickly throughout a property and causes carpet odors; that is why it's best to get it addressed and removed ASAP.

Mold is a fungus that can be located nearly anywhere in and out of your house. However, certain mold types are deemed dangerous, like black mold, which may contain contaminants that can damage your home's structure. It can cause significant damage to the items in your home as well. Often, owners are protected by mold insurance, but not always. The coverage relies on the policy and what has induced the mold to grow.

Continue reading to find out when your homeowners' policy protects against mold damage.

For years, mold was a very controversial subject in the home insurance sector. When insurance companies or agencies insured mold damage, insurance agencies compensated thousands and thousands of dollars in premiums. Insurers soon found that shielding mold was too dangerous to undertake; thus, most policies now only provide minimal coverage, if any.

Molds created due to immediate and unintentional water damage, such as a burst drain, are usually protected by homeowners' policy. Still, mold formed with time attributable to excessive humidity, leaky pipes, or floods may not be insured by your insurance provider.

Did you know a homeowners insurance policy will not insure damage incurred by maintenance issues or inaction? When the insurance claims that mold development in your house was avoidable or that the mold was in place before, your claim will most likely be rejected.

When Is Mold Damage Covered By Insurance?

Most homeowners' insurance includes mold contamination if induced by a "covered peril." In some conditions, traditional homeowners' policies include mold damage. Suppose the mold is the consequence of a protected risk—like water damage— incurred by unexpected and unintentional accidents. In that case, the repair and cleanup of the mold are expected to be covered by your insurance company. So if you have mold in your house or your pipes spontaneously break, there's a fair possibility that your insurer can offset the expense of repairs.

The estimated cost that the insurer spends for mold claims could vary from 1,000 to 100,000 dollars depending on the amount of damage that is present at the property. While mold can be subject to homeowners' insurance in some cases, coverage for fungus damage is generally limited.

How To Avoid Your Black Mold Claim From Being Declined

You can perform various measures to increase the likelihood of your claim being accepted if you experience mold damage. Mold is often typically found in regions of higher humidity. That could involve leaking water pipes or basements with drainage problems, and equipment hoses, leaky roof.

To prevent mold damage, you can do the following:

  • Place dehumidifiers in places that are damp-resistant
  • Using air conditioners or dehumidifiers to maintain your home's relative humidity around 30% to 50%
  • Address plumbing issues as quickly as possible
  • Thoroughly monitor plumbing pipes to check leakage.
  • Prevent the insertion of carpets in wet areas
  • Keeping the gutters clear to avoid ice jams in the winter that can contribute to leakage
  • Suitably ventilate bathrooms, laundry rooms, bedrooms, as well as other parts of your house where mold can have the potential to spread.
  • Use fans to guarantee sufficient airflow.
  • Properly insulate indoor and outdoor pipes in winter to prevent breakage or leakage.
  • Remove stagnant water and other types of water damage.
  • Check hoses and valves every week to avoid leakage.

If you have to claim damages of the mold, then:

  •  Record the damage appropriately with images and video
  • Supply your insurance adjuster with an updated servicing report
  • Take all directions that the insurance provider sends you to handle the claim.
  • Contract licensed mold removal company like SERVPRO to mitigate the damages

Steps To Take If Your Claim Is Declined

If your insurance provider rejects your mold claim, you may need a qualified professional to give a second view about what induced the damage. You can also decide to contest the refusal against the insurance provider if it has a clear appeal policy. If that's not the case, the state insurance agent will be willing to assist with what you can expect to have the claim accepted or to submit a rejection complaint.

SERVPRO Insurance Claim Specialists 

Did you know that SERVPRO will help you file a homeowners insurance claim with your insurance company? SERVPRO of Union, Towns, Fannin & Gilmer Counties has over 50 years of combined experience working with insurance adjusters. We have partnerships with many insurance companies and are a preferred insurance vendor. Contact us today for a mold estimate, and we promise to get your property back "Like it never even happened."

Know The Right Way To File A Water Leak Insurance Claim

11/30/2020 (Permalink)

Adjuster going over a homeowners insurance claim with a client Call us today at (706) 896-1880

SERVPRO Can Communicate With The Insurance Company On Your Behalf

Experiencing any damage to their property can be stressful for the owner. Not only does the incident take time, but the restoration procedure can be costly as well without insurance. 

But, if you did take precautionary measures and get coverage, you will save plenty of money and hard work. All you would need to do is file an insurance claim.

What is a homeowners insurance claim for water leaks?

Filing an insurance claim can be challenging for people, especially those doing it for the first time. So, let’s see how you can file an insurance claim for water damage; after all, it is the most common type of claim for households around the country. 

Once you file an insurance claim for water damage, there are a few things that you should keep in mind and take care of to avoid any complications in the process. 

Before we get into those essential steps, let us see how you can file an insurance claim in the first place.

Filing An Insurance Claim

Although steps for filing an insurance claim may vary, some standard steps get most jobs done. Here are all the general steps you need to take to file a claim.

1- Contact Your Insurance Company Regarding The Claim

The first thing you need to do is contact your insurance company and tell them about the water damage you suffered and the resulting claim you want to file. You can do this by contacting them by phone, email, or even live chat. They will then send you all the necessary forms for you to fill.

2- Meet The Adjuster

Although the time when the adjuster is bound to meet you after a claim has been filed varies according to the State you live in, typically, it is the next 15 days. So, once you have filed the claim successfully, the adjuster will visit your premises and assess the damages.

3- Get A Claim Verdict

Once the adjuster assesses the damages, he has another 15 days to decide whether the water damage claim is valid or not. During this time, you can look for water damage vendors who will restore your damages, such as SERVPRO, the specialists in water, fire, and mold damage restoration.

4- Negotiate

If you think that the settlement is not fair, or the verdict is not in your favor, you can negotiate with the insurance company for a more favorable settlement.

5- Agreement

Lastly, once you and the insurance company are on the same page, you can finally accept the terms of the claim, and the funds are supposed to be transferred within the next five working days so you can start the restoration process.

Claiming on house insurance for water leak

Keep the following things in mind while filing a water damage insurance claim.

Secure Valuable And Prevent Any Additional Damage

Keep your valuables in a safe and secure place for your peace of mind, and take reasonable steps to ensure there is no additional water damage to the property.

Record Proof Of Water Damage

Take photos or make videos of all the water damage to use as concrete evidence when filing an insurance claim. Just don’t throw away or alter anything before the adjuster comes and assesses the situation.

Review The Insurance Policy

Make sure your insurance policy covers the water damage that occurred on your property, or else the claim would fail inevitably. Some insurance policies do not cover water damage by floods and drain backup, while others do.

Make An Accurate Inventory Of The Damaged Property

To get a fair estimate about all the expenses for the restoration or replacement of damaged property, you need to make an accurate inventory, listing the make and model, replacement cost, and cash value of the damaged goods.

How SERVPRO can help

If you want a company that can do both - restoring water damage and communicating with the insurance company for filing the claim - SERVPRO is here for you. With years of experience and countless damage restorations, we ensure complete client satisfaction. 

With SERVPRO of Union, Towns, Fannin & Gilmer Counties on your side, you can get the compensation you deserve for the damage alongside world-class complete water damage restoration.

When DIY is Not a Good Idea

8/10/2020 (Permalink)

Some people in Northern Georgia attempt to save money on the expense of water or mold damage restoration by skipping the process of hiring restoration professionals. Instead, they try to handle the tear-out and dry-out processes themselves. For many "minor" spills (those only involving a few gallons of water at most), this can be fine as long as the spill is cleaned up quickly and occurs well away from walls or other places where the moisture from the spill can reach a gap and seep into the subfloor.

But that kind of DIY is usually NAGI (not a good idea). Whenever there's a major amount of moisture damage, it's very important for a professional restoration service like SERVPRO of Union, Towns, Fannin & Gilmer Counties to be brought in to manage the dry-out process. Without the help of a trained and experienced expert, someone who attempts DIY moisture removal may miss pockets of moisture in the building, leading to:

  • Damaged building infrastructure - moisture can seep into the structural materials behind the walls and under the floor, causing damage. But with proper dry-out and moisture remediation, much of the damage can be mitigated or even avoided.
  • Warped flooring - when moisture seeps into subfloor materials, it can cause wooden boards to shift, bend, and cup. This creates an uneven floor and poses a safety risk to the building’s occupants.
  • Mold growth - left unchecked, moisture trapped in a building can promote the growth of mold, particularly in cool, dark places such as basements and in-between walls. As any IAQ (Indoor Air Quality) Specialist can tell you, mold spores in the air pose a serious respiratory risk to children and people with respiratory conditions such as asthma.

As a rule of thumb, if the water or mold damage to your home or business is severe enough to warrant an insurance claim, then you shouldn't try to handle the restoration process on your own. Damage that occurs as a result of DIY restoration efforts is typically not covered by insurance, and restoration work can be hazardous for those who haven't been trained for the risks associated with working amidst dirty water, mold, and water-damaged structures.

As a character of Clint Eastwood once said, "A man’s got to know his limitations." So, if you don’t have experience making water or mold damage "Like it never even happened," then give SERVPRO of Union, Towns, Fannin & Gilmer Counties a call immediately!

We are Cleaning Experts

3/28/2020 (Permalink)

SERVPRO of Union, Towns, Fannin & Gilmer Counties is Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Union, Towns, Fannin & Gilmer Counties, 706-896-1880


Home Carpet Cleaning Should Always Involve Professionals

9/27/2019 (Permalink)

Frequent home carpet cleaning is the only sure way to keep carpeting in good shape, but too many people still neglect to perform it often enough. Carpeting sustains a lot of wear and tear, picking up pet dander, soils, food particles, water, chemical residues, and a number of other contaminants. If these contaminants are allowed to sit for too long, they can damage the fibers, discolor them, or even attract pests or mold. It’s a situation no homeowner wants to get into, and professional treatment is the only way to ensure it doesn’t become a reality.

Why should professionals be brought in to perform home carpet cleaning?

It’s often impossible to know just how soiled the carpeting is, so it’s best to ensure treatment is thorough. And when it comes to thorough treatment, certified technicians are a homeowner’s best bet. Store bought or rented machines are limited in their effectiveness, and don’t provide the same level of performance that a commercial machine offers. Rented machines can’t agitate the fibers as vigorously, they can’t penetrate as deeply as a commercial machines, and they aren’t as precise. This leads to inferior treatment and rapid resoiling of the carpeting. 

While operating rental machinery may seem simple, there’s more to the process than one might realize. The biggest problems untrained people have when cleaning their carpets is using too much or too little water. With too little water, it will be impossible to effectively remove soils, and detergent residue will be left behind to dry and adhere to the flooring. Too much water, and the floor will remain damp for too long, allowing mold and pests to take root, and making it easy for people to dirty the flooring again. A lack of training is not the only issue, either, as rented machinery isn’t as precise at dispensing water, nor is it powerful enough to reliably extract it. 

Professional home carpet cleaning firms do not have these issues, as they are certified in the best industry practices and have the commercial quality equipment to match their expertise. For example, certified crews have received training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and are armed with the IICRC’s sophisticated treatment practices. This includes comprehensive procedures in removing dry soil, suspending matted-in soils, and removing them as well. Soil suspension and removal is not something a homeowner is equipped to handle, and that’s a problem because most of the worst soils are matted into the flooring. 

Certified home carpet cleaning professionals have powerful technology, including water extraction machines that agitate the fibers down to the backing. Professionals can also treat the carpeting to protect it from additional soiling and extend the carpeting’s longevity. It’s much more affordable than replacing the carpet, and much less of a headache, so professional treatment should be considered an investment, and not just a service.

Hiring Rug Cleaning Services Instead Of Attempting DIY

9/26/2019 (Permalink)

Choosing to hire certified rug cleaning services rather than opting to tackle a more DIY approach is the best option for any homeowner. While the process may seem as simple as a good vacuum and spot removal job, those alone will not help in prolonging the life of the rug. Many are instead leaving it up to a technician that has been highly educated and trained through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) will ensure the job is done properly. They have the latest tools and skills to carry out the job with the utmost care and detail. 

An increasing number of homeowners are finding themselves with area rugs in one or more rooms of their living space. Typically, they take quite a bit of abuse due to the day-to-day wear and tear done by family, pets, and guests. That heavy foot traffic leaves dirt, dust, odors and stains behind. What started out as a useful, yet decorative piece in a room ends up looking worn, dingy, and full of bothersome allergens. Routine upkeep such as vacuuming and minor stain removal can be done, yet it is imperative to have the piece removed and professionally cleaned on a regular basis. The frequency of this process truly depends on the extent of use the piece has.  

Technicians that are IICRC-certified have had the coursework and training necessary to provide superior rug cleaning services. From start to finish they will work tirelessly to restore the piece to its original, vibrant appearance. This attention to detail starts with an initial inspection to establish the type of material that will be dealt with, what debris and allergens are present, and if there is any damage to be addressed. At this time they will be able to give the homeowner an idea of the extent of treatment and time frame required. Typically the piece is removed from the home and brought to the business location, which is fully equipped to complete the job. The technician starts with a careful vacuuming to remove loose debris, which is followed by any needed stain and damage treatment, and a good rinse. Once completely dampened a gentle but effective cleansing solution is applied and a soft agitating brush is used on the surface. A hot water extraction technique may be utilized at this time for a deeper clean or it may go through a total immersion process. The rug is then meticulously rinsed.. Depending on the equipment in place, it may be placed in a rotating centrifuge to draw out a majority of the water or other another extraction method may be utilized. It is hung for complete drying before being transported and delivered back to the home. Prior to final delivery it will be groomed via a finishing brush and a combing of the fringe to complete its pristine appearance. 

While the do-it-yourself approach may seem doable to some, a true comprehensive treatment can only be done by those certified to perform these specialized rug cleaning services. It is important for homeowners to do a little investigating prior to choosing the firm to entrust with the job. Personal and online recommendations are a great starting point, as is the IICRC's own website. They provide a database of certified firms that are current on their training and continue to follow the industry standards. Additionally, viewing their website, contacting the business directly, and even visiting their facility will offer insight into the service and result to be expected. 

For most, this type of floor covering was an investment in the home's warmth and overall decor. While it is there to be walked upon, it is also important to protect and maintain it regularly.

Play that funky music, but get rid of that funky smell

9/16/2019 (Permalink)

Most of us have walked into a business or even a home that didn’t smell … well, good. Sometimes the odor is identifiable and superficial cleaning will fix it or maybe it can just be stemming from some unpleasant thing that’s out of sight and no longer alive thus creating a big ol “eeewww” in the olfactory department.

More often, weird odors are not clearly seen or understood. Like musty basements … what is “musty” any way? That’s just a weird word. Restaurants often start to have an odd and not altogether pleasant smell from fryer oils, grease traps, garbage and other unsightly and unappetizing things we really don’t love to talk about. Maybe you are now thinking back to when your very own nose was offended by such an odor and how you really wish you hadn’t picked that particular place to try a salmon burger.

At SERVPRO of Union, Towns, Fannin and Gilmer Counties (yeah, we know that is a crazy long name) we are challenged with helping businesses and homeowners get rid of funky things. We can suggest a new musical playlist that’s less 1970s too, but we don’t specialize and can’t promise your satisfaction in that!

One of the ways we help to get rid of “funk” is through Air Duct Cleaning. Sometimes, you can change the carpet, paint the walls, bleach the tile and there is STILL an odor. Often times, that odor is coming from your Heat Ventilation and Air Conditioning (HVAC) system. So, along with a smell, the air you are breathing isn’t so great either. Even the EPA suggests Air Duct and Ventilation system cleaning can be beneficial in situations where mold has been present or if any type of contaminant could have breached your system. Breaches happen in the case of older systems and just like your coffee table gets covered in dust, so does your duct work. We’ve talked about a lot of yucky things in this article and sadly, even the tidiest of Sally (or Sam) Homemakers can’t stop dust.

Inspecting the ventilation system is also a great way to reveal efficiency issues and potential hazards or problems. There could be lack of insulation along with a multitude of possible scenarios our technicians encounter when they go crawling around in attics and under floors. We have stories …

We pride ourselves on integrity, responsibility and commitment in our business. Our jobs often include doing our full level best to turn someone’s disaster into a happy ending, so in performing routine cleaning and inspections we are thrilled when we can be the ones to point out an issue and prevent disaster. That’s what we call a very good day.

To learn more about our Air Duct and HVAC Cleaning services visit

Christine Osborn: Operations Manager

9/3/2019 (Permalink)

Meet Christine Osborn, the Operations Manager of SERVPRO of Union, Towns, Fannin & Gilmer Counties!

Christine wears many, many hats for SERVPRO. She manages all of the functions that happen within the franchise. She will even suit up and help out production to assist our customers to get their homes back to normal again.

Her background is in management, marketing and graphic design. She grew up on a farm in a small town in Iowa. She was in the Iowa Army National Guard and studied Music Education at a private university in Storm Lake, IA. She has a very wide variety of talents and interests. 

Christine is the mother of two very intelligent and loving sons, Braxton & Walter Lane, who are her entire world. In her free time she enjoys motivating others to set goals because her goal in life is to "Make A Difference". She says nothing is impossible as long as you tell yourself you can do it. Her and her sons are also huge supporters of the Armed Services...past, present and future.

SERVPRO of  Union, Towns, Fannin & Gilmer Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If we can assist you with any restoration needs, do not hesitate to contact our office.

Relay for Life

9/3/2019 (Permalink)

SERVPRO of Union, Towns, Fannin and Gilmer Counties had so much fun last Friday at the Relay for Life event in Blue Ridge, GA! Thank you to everyone who came out to support the cause!

What Is Relay?

  • Organized, overnight community fundraising walk
  • Teams of people camp out around a track
  • Members of each team take turns walking around the track
  • Food, games and activities provide entertainment and build camaraderie
  • Family-friendly environment for the entire community

Because it's a team event, individual participants are not required to be there the entire time. But it's so much fun, you'll find it hard to leave!

SERVPRO of Union, Towns, Fannin & Gilmer Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold from Heavy Flooding a Serious Concern

2/1/2019 (Permalink)

5 reasons to suspect you didn't cure your mold issues on your own! SERVPRO of Union, Towns, Fannin & Gilmer Counties is here to help!

Mold from Heavy Flooding a Serious Concern

From August till the end of December 2015, North Georgia saw several incidents of heavy rainfall that led to massive flooding. In some parts, like Blairsville’s Meeks Park or entire neighborhoods in Ellijay, rising water levels were enough to shutter access to main roads and close down communities completely.

As the new year brings a break from the rain and the region settles into its familiar chilly weather pattern, many residents are still left dealing with the aftermath of last year’s torrential rains. Most notably, the potential for mold and bacteria growth is  concern for those affected by flooding.

SERVPRO has been helping businesses and residents since 1967. They will be happy to assist you in the cleanup and restoration of  your home from the serious aftermath effects of flooding fromheavy rains or plumbing.

5 reasons to suspect you didn’t cure your mold issues on your own:

  • Mold spores are airborne and invisible to the human eye. They can quickly multiply after your cleaning attempt. Air duct cleaning is essential after mold cleanup to capture mold spores and sanitize the system.

  • If you used bleach, it leaves residual moisture, which is one condition mold needs to grow.

  • If you used bleach on porous surfaces, such as unfinished wood and drywall, you may have killed mold on the surface. However, you quite possibly did not kill the roots beneath the surface.

  • You have a musty smell after cleaning.

  • If a dark stain reappears after cleaning, it could possibly be the return of mold

You may need a professional to, at least, evaluate your home and make sure it’s mold free. Mold issues are always best caught early or completely prevented.

For more information please visit or call us today at 706-896-1880.

Play that funky music, but get rid of that funky smell

8/1/2018 (Permalink)

Most of us have walked into a business or even a home that didn’t smell … well, good. Sometimes the odor is identifiable and superficial cleaning will fix it or maybe it can just be stemming from some unpleasant thing that’s out of sight and no longer alive thus creating a big ol “eeewww” in the olfactory department.

More often, weird odors are not clearly seen or understood. Like musty basements … what is “musty” any way? That’s just a weird word. Restaurants often start to have an odd and not altogether pleasant smell from fryer oils, grease traps, garbage and other unsightly and unappetizing things we really don’t love to talk about. Maybe you are now thinking back to when your very own nose was offended by such an odor and how you really wish you hadn’t picked that particular place to try a salmon burger.

At SERVPRO of Union, Towns, Fannin and Gilmer Counties (yeah, we know that is a crazy long name) we are challenged with helping businesses and homeowners get rid of funky things. We can suggest a new musical playlist that’s less 1970s too, but we don’t specialize and can’t promise your satisfaction in that!

One of the ways we help to get rid of “funk” is through Air Duct Cleaning. Sometimes, you can change the carpet, paint the walls, bleach the tile and there is STILL an odor. Often times, that odor is coming from your Heat Ventilation and Air Conditioning (HVAC) system. So, along with a smell, the air you are breathing isn’t so great either. Even the EPA suggests Air Duct and Ventilation system cleaning can be beneficial in situations where mold has been present or if any type of contaminant could have breached your system. Breaches happen in the case of older systems and just like your coffee table gets covered in dust, so does your duct work. We’ve talked about a lot of yucky things in this article and sadly, even the tidiest of Sally (or Sam) Homemakers can’t stop dust.

Inspecting the ventilation system is also a great way to reveal efficiency issues and potential hazards or problems. There could be lack of insulation along with a multitude of possible scenarios our technicians encounter when they go crawling around in attics and under floors. We have stories …

We pride ourselves on integrity, responsibility and commitment in our business. Our jobs often include doing our full level best to turn someone’s disaster into a happy ending, so in performing routine cleaning and inspections we are thrilled when we can be the ones to point out an issue and prevent disaster. That’s what we call a very good day.

To learn more about our Air Duct and HVAC Cleaning services visit

Relay for Life

8/1/2018 (Permalink)

SERVPRO of Union, Towns, Fannin and Gilmer Counties had so much fun last Friday at the Relay for Life event in Blue Ridge, GA! Thank you to everyone who came out to support the cause!

What Is Relay?

  • Organized, overnight community fundraising walk
  • Teams of people camp out around a track
  • Members of each team take turns walking around the track
  • Food, games and activities provide entertainment and build camaraderie
  • Family-friendly environment for the entire community

Because it's a team event, individual participants are not required to be there the entire time. But it's so much fun, you'll find it hard to leave!

SERVPRO of Union, Towns, Fannin & Gilmer Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sneaky Leaks: Tips to avoid disaster

8/1/2018 (Permalink)

Did you know that the EPA reports that plumbing leaks account for more than One Trillion gallons of water waste, Nationwide. That’s TRILLION, with a T. One million gallons of water will fill a football field sized swimming pool nearly four feet deep. 
The EPA also reports, the average household loses 10,000 gallons each year due to leaks. That’s enough to fill a backyard pool six feet deep. 
So, what’s so leaky? Some leaks are super sneaky.
Here are five places you might be able to sneak up on your leaks!

1. HVAC drainage line: this isn’t a leak that uses excess water but it is a leak that can spill out of its containment pan, onto the floor and cause damage. 
THE FIX: It’s usually just that the line is clogged with dust or debris. Generally simple to fix.

2. Ice maker lines: Your ice maker is a workhorse. Tirelessly, it pools water into the mold so you can have cold beverages. The waterline that supplies this process is generally tucked behind the refrigerator, out of sight. Older models are usually equipped with a clear plastic tube that can pinch, become brittle and crack open or just get pulled out of the fixture. Newer models have a stainless, flexible hose that is much more durable. 
THE FIX: Check behind your fridge for any moisture or pooled water. A slow leak my never be seen depending on the type of flooring you have. Replacing this item is a YouTube video away.

3. Faucets: So, maybe faucets are less sneaky than attic or basement water lines … but little drips add up. It’s worth turning the controls a smidge tighter to see if you have a drip or just poor hand strength. 
THE FIX: It’s usually just an O ring or a washer. The internal workings of the standard kitchen or bathroom faucet do not work for forever. Also, you might consider changing the supply tube lines with braided lines.

4. Outdoor faucets: The invention of frost proof fixtures have significantly cut down on problems with outdoor faucets wreaking havoc. However, one little caveat we see time after time, is the improper installation of these handy-dandy faucets. See, they are supposed to be installed at a slight angle as to encourage any remaining water to run out of the pipe. Because: without water, a pipe can’t really freeze and burst. 
THE FIX: Unscrew the hose … run a little water on the ground, turn off the water … does the water continue to drip out of the faucet for a bit? If it’s dry as bone, there’s probably a good chance it’s not going to drain out. You are likely going to need a handy person or a plumber to fix this. **Remember, never leave hoses connected to faucets in the winter.

5. Dishwashers: Oh how we love or hate our dishwashers. Either they are saving us from the task of scrubbing never ending dishes, or they are doing a terrible job and we are still scrubbing dishes. Tucked back flush with our cabinets, we cannot see what is going on with the kitchen help. 
THE FIX: Look closely at the adjoining cabinetry for signs of moisture. If you are seeing the leak, it could be the door gasket or something rather simple. If it’s older, the tubs can form holes. 
THE FIX: Don’t over load your dishwasher and definitely use the proper soap. Other leaks, you may need help to resolve.

Other places to look for leaks: hot water heater, washing machine hoses (we recommend you change these every 5-7 years or switch to a braided line), under sinks, attic and basement pumping, access panels to plumbing otherwise walled off.

Remember at SERVPRO we can make sure any disaster you encounter is “Like it never even happened” but we also fully subscribe to the theory “an ounce of prevention is worth a pound of cure”.

Should you have a leak sneak up on you and cause more than mess than you can handle, "SERVPRO of Union, Towns, Fannin & Gilmer Counties" is just a phone call away. 
(706) 896-1880

Does Your Home Have A Mold Problem?

7/26/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –706-896-1880