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Fire & Water - Cleanup & Restoration

Contents Restoration Services: 5 Steps In Contents Cleaning

12/10/2021 (Permalink)

A couch undergoing SERVPRO contents restoration process after being in a fire. The professionals at SERVPRO are highly trained to clean damaged contents!

Content restoration services entail a difficult process, but the end result is worth it. 

The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties are one call away after your property suffers water or fire damage. Our professionals go through extensive training to go above and beyond while restoring your damaged property. One of the less talked about services we offer is our contents restoration services.

The following blog post will cover the definition of contents restoration and our proprietary contents cleaning process. By the end, you will know what to do if you are in the middle of a fire or water disaster and have damaged contents that need restoring. 

What is content restoration? 

Content restoration is the process of restoring personal belongings and furnishings after receiving damages from water, fire, or smoke. The goal of contents restoration is to return the contents within the property back to their preloss condition as closely as possible. 

The five steps

The following five steps are how the professionals at SERVPRO of Union, Towns, Fannin, & Gilmer Counties execute their contents cleaning process: 

  1. Contents Analysis
  2. Pack Out
  3. Contents Cleaning
  4. Contents Storing
  5. Pack Back

Step 1: Contents Analysis

The first step in our contents restoration services is to analyze all contents. In this step, our professionals will assess the damage done to your belongings and create a plan of action. This step is vitally important as it determines the severity of the damage and what items are salvageable. We communicate closely with the customer during content analysis, so we know what items to prioritize. 

Step 2: Pack Out

The second step in our contents restoration process is to pack the salvageable contents. Contents are strategically packed to limit further damage and for easy accessibility while going through the contents cleaning process. We do this step by having items packed into our professional packing boxes customized just for moving or storing your belongings safely. 

Step 3: Contents Cleaning 

The contents cleaning process is the most important step in our contents restoration process. Our content cleaning technicians will work hard to remove all soot, dirt, and ash left behind from the fire or water damage. Contents are cleaned using high-powered vacuums and steam cleaners with an enzyme detergent which is non-toxic and safe for most items. 

Items we can restore:

  • Clothing, linens, shoes
  • Curtains, drapes, blinds
  • Wooden furniture & jewelry boxes
  • Leather items (with cleaning approval)
  • Papers and important documents

Step 4: Contents Storing 

After the contents are finished going through the cleaning process, they will need to be stored. Our customer's contents are stored in our climate-controlled and secure warehouse. In addition, contents are inventoried and tracked using Xactcontents, so all parties know what is being stored and where.

Step 5: Pack Back

After the property is completely restored, it is time to return the newly restored contents. Contents are put back in the same order and place as when we first arrived on the scene. We take great care in this step to ensure everything is returned to its preloss condition. 

Wrapping up

We hope you enjoyed learning about our contents cleaning process. Content restoration services are necessary when personal contents are exposed to water or fire damage. 

The experts here at SERVPRO of Union, Towns, Fannin & Gilmer Counties are readily available to help you. Content restoration services take time and patience, but the end result is worth it. Lastly, we offer content restoration services for both residential and commercial properties.

Please contact us today for a content restoration professional to come out to your property. We are available 24/7, 365 days a year, and are more than happy to help you as soon as possible.

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