Recent Posts

Is Your Business Prepared for a Fire?

9/28/2019 (Permalink)

How prepared are you? Do you have a fire escape plan for your business? A fire can spread quickly, leaving only minutes to escape. Having a plan in place prior to an emergency will allow you and your employees to exit quickly in the event of a fire. We at SERVPRO can help you plan for a fire or other emergency by creating an Emergency Ready Profile (ERP) for your facility. The ERP is a comprehensive document containing critical information about your business, including: emergency contact information, shut-off valve locations and priority areas. The ERP is a no-cost assessment. All it requires is a little time, making it a great value that could save a lot of time in the future. Call us at 706-896-1880 or 706-273-7776 to schedule an appointment to begin your ERP.

National Preparedness Month

9/28/2019 (Permalink)

SERVPRO Industries, LLC, is once again proud to be a member of the National Preparedness Month Coalition and is committed to helping the U.S. Department of Homeland Security in their efforts to promote the importance of preparedness planning.

What does it mean to be prepared?

For FAMILIES, it means households have an emergency supply kit so they can be self-reliant for at least three days in case of emergency, and they have a plan for how they will respond and reconnect after an emergency.

For BUSINESSES, it means employers have planned for how they will survive a disaster; they've backed up critical information, developed a plan for assisting employees on site, established a call tree to account for employees, and identified back-up sources of power and supplies.

For SCHOOLS, it means schools and districts have developed, implemented, and communicated crisis plans.

Being prepared means staying informed, knowing how to get information and alerts from local emergency management agencies, and understanding the specific risks in your community and preparing against them.

Home Carpet Cleaning Should Always Involve Professionals

9/27/2019 (Permalink)

Frequent home carpet cleaning is the only sure way to keep carpeting in good shape, but too many people still neglect to perform it often enough. Carpeting sustains a lot of wear and tear, picking up pet dander, soils, food particles, water, chemical residues, and a number of other contaminants. If these contaminants are allowed to sit for too long, they can damage the fibers, discolor them, or even attract pests or mold. It’s a situation no homeowner wants to get into, and professional treatment is the only way to ensure it doesn’t become a reality.

Why should professionals be brought in to perform home carpet cleaning?

It’s often impossible to know just how soiled the carpeting is, so it’s best to ensure treatment is thorough. And when it comes to thorough treatment, certified technicians are a homeowner’s best bet. Store bought or rented machines are limited in their effectiveness, and don’t provide the same level of performance that a commercial machine offers. Rented machines can’t agitate the fibers as vigorously, they can’t penetrate as deeply as a commercial machines, and they aren’t as precise. This leads to inferior treatment and rapid resoiling of the carpeting. 

While operating rental machinery may seem simple, there’s more to the process than one might realize. The biggest problems untrained people have when cleaning their carpets is using too much or too little water. With too little water, it will be impossible to effectively remove soils, and detergent residue will be left behind to dry and adhere to the flooring. Too much water, and the floor will remain damp for too long, allowing mold and pests to take root, and making it easy for people to dirty the flooring again. A lack of training is not the only issue, either, as rented machinery isn’t as precise at dispensing water, nor is it powerful enough to reliably extract it. 

Professional home carpet cleaning firms do not have these issues, as they are certified in the best industry practices and have the commercial quality equipment to match their expertise. For example, certified crews have received training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and are armed with the IICRC’s sophisticated treatment practices. This includes comprehensive procedures in removing dry soil, suspending matted-in soils, and removing them as well. Soil suspension and removal is not something a homeowner is equipped to handle, and that’s a problem because most of the worst soils are matted into the flooring. 

Certified home carpet cleaning professionals have powerful technology, including water extraction machines that agitate the fibers down to the backing. Professionals can also treat the carpeting to protect it from additional soiling and extend the carpeting’s longevity. It’s much more affordable than replacing the carpet, and much less of a headache, so professional treatment should be considered an investment, and not just a service.

www.IICRC.org

How To Choose Water Damage Restoration Services

9/27/2019 (Permalink)

When a storm leaves a home flooded, or a burst pipe causes serious issues in the house, getting water damage restoration services from a respected company should be considered a top priority. Unfortunately, this industry is not regulated, and there are people out there who pose as professionals or overstate their qualifications. Therefore, homeowners should be mindful of who they hire, as an untrained technician may do more harm than good or delay repairs, resulting in a higher degree of destruction. Before selecting a company to handle the job, keep in mind these points of emphasis:

·         Only choose certified professionals to perform water damage restoration services. Even though the industry is not regulated, technicians who have received certification have made the effort to get the best training possible, proving that they take their job seriously. Certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a sign that a professional has received the most up to date training and is knowledgeable in the latest techniques and technologies employed during repairs. The IICRC operates a Certified Firm registrant-only database on its site, making it easy to find a local, certified professional without trouble.

·         Do not select a technician based only on the price or an insurance company’s recommendation. When possible, speak to neighbors or friends who have had to hire a technician recently and try to get a recommendation from them. Insurance companies often select a restoration company based on price, and unusually low pricing suggests the company does not use modern drying or repair methods.

·         Choose a company that offers a range of water damage restoration services. The easiest way to determine the expertise of a firm is to see if they provide a full range of options for homeowners. Mold remediation, for example, is often needed given how quickly mold can set in. This is a standard field of knowledge that advanced technicians should possess. If a company doesn’t offer mold remediation, it may not be prepared for all job settings.

·         A company that is available 24/7 is a good sign. Stay away from any firms that are reluctant to start right away. In many cases modern equipment can enable near-complete drying in as little as 36 hours, although many situations require longer. Also, a homeowner should not have to wait before repairs begin. Every minute counts when there is standing water present, and reputable professionals understand this. If a technician insists on waiting to begin the remediation portion of the loss, they probably cannot be trusted to see the job through in a reasonable timeframe.

Using these guidelines, a homeowner should be able to find a technician that can be trusted and is equipped to do the job the right way. A storm or other disaster is hard enough to deal with, and a remediation firm should do everything in its power to make this difficult process easier.

http://www.IICRC.org

Flooded Home Results in Mold

9/26/2019 (Permalink)

An unrecognized water loss resulted in this home being over-run with large amounts of mold. The home was a second home in Blairsville, GA and was not frequently visited. This photo shows what moisture left unattended can lead to.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Union, Towns, Fannin & Gilmer Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Union, Towns, Fannin & Gilmer Counties was called in to handle the damage to this home. The owners of this property were overjoyed with the results.

Hiring Rug Cleaning Services Instead Of Attempting DIY

9/26/2019 (Permalink)

Choosing to hire certified rug cleaning services rather than opting to tackle a more DIY approach is the best option for any homeowner. While the process may seem as simple as a good vacuum and spot removal job, those alone will not help in prolonging the life of the rug. Many are instead leaving it up to a technician that has been highly educated and trained through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) will ensure the job is done properly. They have the latest tools and skills to carry out the job with the utmost care and detail. 

An increasing number of homeowners are finding themselves with area rugs in one or more rooms of their living space. Typically, they take quite a bit of abuse due to the day-to-day wear and tear done by family, pets, and guests. That heavy foot traffic leaves dirt, dust, odors and stains behind. What started out as a useful, yet decorative piece in a room ends up looking worn, dingy, and full of bothersome allergens. Routine upkeep such as vacuuming and minor stain removal can be done, yet it is imperative to have the piece removed and professionally cleaned on a regular basis. The frequency of this process truly depends on the extent of use the piece has.  

Technicians that are IICRC-certified have had the coursework and training necessary to provide superior rug cleaning services. From start to finish they will work tirelessly to restore the piece to its original, vibrant appearance. This attention to detail starts with an initial inspection to establish the type of material that will be dealt with, what debris and allergens are present, and if there is any damage to be addressed. At this time they will be able to give the homeowner an idea of the extent of treatment and time frame required. Typically the piece is removed from the home and brought to the business location, which is fully equipped to complete the job. The technician starts with a careful vacuuming to remove loose debris, which is followed by any needed stain and damage treatment, and a good rinse. Once completely dampened a gentle but effective cleansing solution is applied and a soft agitating brush is used on the surface. A hot water extraction technique may be utilized at this time for a deeper clean or it may go through a total immersion process. The rug is then meticulously rinsed.. Depending on the equipment in place, it may be placed in a rotating centrifuge to draw out a majority of the water or other another extraction method may be utilized. It is hung for complete drying before being transported and delivered back to the home. Prior to final delivery it will be groomed via a finishing brush and a combing of the fringe to complete its pristine appearance. 

While the do-it-yourself approach may seem doable to some, a true comprehensive treatment can only be done by those certified to perform these specialized rug cleaning services. It is important for homeowners to do a little investigating prior to choosing the firm to entrust with the job. Personal and online recommendations are a great starting point, as is the IICRC's own website. They provide a database of certified firms that are current on their training and continue to follow the industry standards. Additionally, viewing their website, contacting the business directly, and even visiting their facility will offer insight into the service and result to be expected. 

For most, this type of floor covering was an investment in the home's warmth and overall decor. While it is there to be walked upon, it is also important to protect and maintain it regularly.

www.IICRC.org

Union, Towns, Fannin & Gilmer Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/25/2019 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 706-896-1880

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Union, Towns, Fannin & Gilmer Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 706-896-1880

Choosing the Proper Fire Extinguisher

9/25/2019 (Permalink)

A fire extinguisher can be a life-saving tool when used correctly.  The U.S. Fire Administration (USFA) recommends individuals are properly trained in order to use and maintain an extinguisher.

USFA says an extinguisher should only be used if:

  • You have alerted other occupants and someone has called the fire department.
  • The fire is small and contained to a single object, such as a wastebasket.
  • You are safe from the toxic smoke produced by the fire.
  • You have a means of escape identified and the fire is not between you and the fire escape route.
  • Your instincts tell you that it is safe to use an extinguisher.

Classes of Fire Extinguishers:

Class A:   Use on ordinary combustible materials, such as cloth, wood, rubber, paper, and many plastics.

Class B:   Use on flammable liquids, such as grease, gasoline and oil.

Class C:   Use on appliances, tools, or other equipment that is electrically energized or plugged in.

Class D:   Use on flammable metals and are often specific for the type of metal in question.  These are typically found only in factories working with these metals.

Class K:   Use on vegetable oils, animal oils, or fats in cooking appliances.  These are generally found in commercial kitchens, but are suitable for the residential market.

Check out the Fire Equipment Manufacturers Association for more information about fire extinguisher use, type and care.

Smoke and Soot Cleanup

9/24/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Union, Towns, Fannin & Gilmer Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 706-896-1880

Caleb Weaver: Production Manager

9/23/2019 (Permalink)

SERVPRO® of Union, Towns, Fannin & Gilmer Counties, a premier cleanup and restoration company, congratulates Caleb Weaver, as the new Production Manager. He will be responsible for managing production crews and jobs from start to finish.
Weaver joined the SERVPRO production team in 2009 as a Technician. He progressed to Crew Chief, Senior Crew Chief, and Assistant Production Manager before this promotion. He has earned the Water Damage Restoration and Applied Structural Drying certifications from the Institute of Inspection Cleaning & Restoration . He is a certified lead paint renovator and has also completed forklift training.
“Our most important priority is to provide the very best support and service to our customers,” said Keith Wall, owner of SERVPRO® of Union, Towns, Fannin & Gilmer Counties. “The experience, knowledge and skills that Caleb Weaver brings to our franchise management team will help us better serve our community and continue to ensure our customers' satisfaction.”
“I’m very excited to join the management team at SERVPRO® of Union, Towns, Fannin & Gilmer Counties,” said Weaver. “It’s a unique opportunity to continue to grow as a professional while helping people in a time of need.” 
SERVPRO® of Union, Towns, Fannin & Gilmer Counties provides cleanup and restoration services following a fire, water or even mold-related damage. Additional services offered include: cleaning and restoration of special items, such as HVAC duct systems; building exteriors; electronic equipment, including computers and documents that have sustained water damage.
For more information on SERVPRO® of Union, Towns, Fannin & Gilmer Counties , please contact Keith Wall at 706-896-1880.