Recent Posts

We are Cleaning Experts

3/28/2020 (Permalink)

Microorganisms image with logo and the text Here to Help SERVPRO of Union, Towns, Fannin & Gilmer Counties is Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Union, Towns, Fannin & Gilmer Counties, 706-896-1880

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

After a Fire, the Danger Isn't Over

3/15/2020 (Permalink)

There’s been a fire at your home or business. Once the firemen leave, your first inclination may be to go inside the structure to see what’s salvageable and start the cleaning process. But cleaning up after a fire is much more complicated than regular cleaning. It’s also very dangerous. Because once the last flame has been snuffed out, the dangers from a fire linger. 

Soot Hazards

Since fire destroys all materials, the soot that covers everything you touch and that you kick up in the air is full of toxic substances. That’s why the highly trained professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties wear heavy duty personal protection equipment (PPE) on fire mitigation jobs until all the soot is removed. Here are some of the poisons found in the soot and ashes of a building fire:

  • Mesothelioma (cancer) causing asbestos fibers from building materials
  • Carbon materials can produce carbon monoxide, ammonia, and nitrogen oxides
  • PVC can create hydrogen chloride, phosgene (used as a chemical weapon during World War I), dioxin, Refrigerant-40, bromomethane (a pesticide), etc.
  • Hydrogen sulfide and sulfur dioxide (poisonous gasses)
  • Petroleum based items can produce formaldehyde, acrolein, furfural, cresols, and other harmful chemicals
  • Even wood smoke releases more than 100 chemicals also found in cigarette smoke

Removing the Odors

One of the main aftereffects of a fire are odors. These can be difficult to remove without professional know-how and equipment. For instance, did you know that four factors (The Four S’s) can impact the strength of fire odors? Those are:

  1. Size - The bigger the fire, the more objects have burned, and thus there’s been more smoke.
  2. Span -The longer a structure has been exposed to smoke, the more deeply odor has seeped into porous materials.
  3. Space - When a fire occurs in a smaller room, the smoke odor becomes more intense and concentrated.
  4. Stuff - Not all odors are equal. For instance, burning wood, plastic and protein, all emit different smells with varied consistency.

SERVPRO of Union, Towns, Fannin & Gilmer Counties has the knowledge and equipment to eliminate the diverse and pungent odors that occur after a fire. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We’ll ensure that they’re cleaned, repaired and that all traces of odor are removed.

So as tempting as it may be to rush back into your fire damaged home or business once the fire is out, play it safe and call SERVPRO of Union, Towns, Fannin & Gilmer Counties so that we can safely make it “Like it never even happened.”

Do You Have "4" Knowledge?

3/10/2020 (Permalink)

There’s been a fire at your home or business. Once the firemen leave, your first inclination may be to go inside the structure to see what’s salvageable and start the cleaning process. But cleaning up after a fire is much more complicated than regular cleaning. It’s also very dangerous. Because once the last flame has been snuffed out, the dangers from a fire linger. 

Soot Hazards

Since fire destroys all materials, the soot that covers everything you touch and that you kick up in the air is full of toxic substances. That’s why the highly trained professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties wear heavy duty personal protection equipment (PPE) on fire mitigation jobs until all the soot is removed. Here are some of the poisons found in the soot and ashes of a building fire:

  • Mesothelioma (cancer) causing asbestos fibers from building materials
  • Carbon materials can produce carbon monoxide, ammonia, and nitrogen oxides
  • PVC can create hydrogen chloride, phosgene (used as a chemical weapon during World War I), dioxin, Refrigerant-40, bromomethane (a pesticide), etc.
  • Hydrogen sulfide and sulfur dioxide (poisonous gasses)
  • Petroleum based items can produce formaldehyde, acrolein, furfural, cresols, and other harmful chemicals
  • Even wood smoke releases more than 100 chemicals also found in cigarette smoke

Removing the Odors

One of the main aftereffects of a fire are odors. These can be difficult to remove without professional know-how and equipment. For instance, did you know that four factors (The Four S’s) can impact the strength of fire odors? Those are:

  1. Size - The bigger the fire, the more objects have burned, and thus there’s been more smoke.
  2. Span -The longer a structure has been exposed to smoke, the more deeply odor has seeped into porous materials.
  3. Space - When a fire occurs in a smaller room, the smoke odor becomes more intense and concentrated.
  4. Stuff - Not all odors are equal. For instance, burning wood, plastic and protein, all emit different smells with varied consistency.

SERVPRO of Union, Towns, Fannin & Gilmer Counties has the knowledge and equipment to eliminate the diverse and pungent odors that occur after a fire. Besides the easily accessible areas, we also examine wall cavities, duct work, crawl spaces and plumbing chases to establish whether they also suffered any smoke or fire damage. We’ll ensure that they’re cleaned, repaired and that all traces of odor are removed.

So as tempting as it may be to rush back into your fire damaged home or business once the fire is out, play it safe and call SERVPRO of Union, Towns, Fannin & Gilmer Counties so that we can safely make it “Like it never even happened.”

Water Damage Can Be Invisible

2/6/2020 (Permalink)

Have you ever seen the disappearing water trick where a magician causes water that’s poured into a cup to magically vanish, as if into thin air? (Spoiler alert: sodium polyacrylate, the stuff in disposable diapers, is first put in the bottom of the cup to soak up the water!)

But water can still disappear even without any “magic” involved. It’s very adept at hiding and can be almost invisible. It sometimes hides so effectively that it can’t be detected unless special moisture meters are used. Why do you need to know this? Because even though water is essential for life, it’s also one the most destructive elements that can attack your north Georgia home or business.

It Can Run…

Water can be elusive because of the way it moves. It spreads out like the letter "T" – moving out and downward from its source. Even if water looks to be setting still, it really isn’t. Gravity continues to pull it down into the surface of the material it’s resting on. And as it moves, it spreads and soaks into whatever porous (allowing liquid or air to pass through) materials it encounters. But after spreading out and down it has another trick up its sleeve. It can also move up. It does this by wicking action. For example, water sitting at the bottom of drywall can wick up the wall at a rate of one inch per hour for the first 24 hours!

Because of water’s meandering ways it can easily hide inside insulation, behind walls and cabinets and in subfloors. Even if a surface feels dry, there may still be moisture hiding underneath or inside of it. What this can mean for your north Georgia home or business is that secondary damage like mold or warping may occur. It can even ruin expensive hardwood floors.

But it Can’t Hide

If you have, or even if you suspect you may have water damage, it’s highly important that a professional from SERVPRO of Union, Towns, Fannin & Gilmer Counties comes out and tests for moisture with specialized moisture meters and thermal imaging cameras. With this equipment we’ll be able to locate the confines of the affected area and show you the scope of the damage. Then our techs will go to work removing and drying the moisture to ensure that no further damage occurs, making it “Like it never even happened."

Why do we do this? Because water can’t hide from SERVPRO of Union, Towns, Fannin & Gilmer Counties!

Union, Towns, Fannin & Gilmer Counties 24 Hour Emergency Water Damage Service

12/23/2019 (Permalink)

SERVPRO of Union, Towns, Fannin & Gilmer Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(706) 896-1880

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of  Union, Towns, Fannin & Gilmer Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Union, Towns, Fannin & Gilmer Counties

SERVPRO of  Union, Towns, Fannin & Gilmer Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

http://www.SERVPROuniontownsfanningilmercounties.com/crew-photos

Its the Small Things

12/18/2019 (Permalink)

Have you ever heard the old adage that great things come in small packages.  I believe that’s true.  In fact, most of the time, it’s the small things that make life so very special.

As a marketing rep at SERVPRO, I find it’s the small things that make this job so great.  Riding in the Christmas parade and seeing all of your friends waving back at you is not a grand and huge undertaking but it surely is fun!  Decorating a Christmas tree at the Chamber of Commerce is not a huge deal, but it gives you a great sense of satisfaction when it’s done. 

This week I had the opportunity to perform a very small task but it gave a great sense of accomplishment to many folks and for me completed another satisfying day at the job.  I took a ride yesterday and delivered Continuing Education certificates to the participants of our 2 classes this past month.  When I walked in the door with an envelope, they immediately began to smile because they knew what I had for them.  And each of them were so complimentary and gracious in their remarks about SERVPRO and how appreciative they were that our company believes in reaching out beyond our “walls” and providing this service. 

And so thank you SERVPRO for giving us a great opportunity to provide for our insurance agents.  Thank you for the opportunity to build into our community and to make it better!  Thank you to our team who made this possible – our crew who set up, our operations manager who was instrumental in paperwork, etc., our franchise owners who are always behind this great task and our instructor who hit a grand slam.

After all, it’s the small things.......

It's a Beautiful Day in the Neighborhood

12/13/2019 (Permalink)

It’s a beautiful day in the neighborhood, a beautiful day for a neighbor. Would you be mine? Would you be mine?

There’s a new movie in theaters as we speak that celebrates the life and legacy of Mr. Rogers.  It’s starring Tom Hanks and my understanding is that he does an outstanding job representing this kind and gentle man who built his life into our children through the wonderful avenue of television.  While I’ll even bet that the jingle is still playing in your mind and you hear the train whistle and bell clanging as it rounds the corner.

While we think of the music, the sweater, the tennis shoes and the train coming around the bend, we can also think of our company, SERVPRO of Union, Towns, Fannin and Gilmer counties.  After all, I believe that’s why we are in business.  Day after day, we receive multiple calls asking us to rescue those who are in need.  Sometimes it’s dealing with water, flooding, frozen pipes, and mold and then sometimes, it’s dealing with the heartbreaking losses of fire and smoke damage.  I’ve experienced this trauma myself and can speak firsthand of the devastation that goes with it and I would never wish that on anyone.  Many people look at it as a job where I see it as a ministry.  Along the way of reassuring our customers that they are in excellent hands we can even make it as though “it never even happened”.  And we can encourage them emotionally and spiritually as well.  Isn’t this a great job?!

So I’m starting my day with a little jingle, “please won’t you be my neighbor?”

Is Your Business Prepared for a Fire?

9/28/2019 (Permalink)

How prepared are you? Do you have a fire escape plan for your business? A fire can spread quickly, leaving only minutes to escape. Having a plan in place prior to an emergency will allow you and your employees to exit quickly in the event of a fire. We at SERVPRO can help you plan for a fire or other emergency by creating an Emergency Ready Profile (ERP) for your facility. The ERP is a comprehensive document containing critical information about your business, including: emergency contact information, shut-off valve locations and priority areas. The ERP is a no-cost assessment. All it requires is a little time, making it a great value that could save a lot of time in the future. Call us at 706-896-1880 or 706-273-7776 to schedule an appointment to begin your ERP.

National Preparedness Month

9/28/2019 (Permalink)

SERVPRO Industries, LLC, is once again proud to be a member of the National Preparedness Month Coalition and is committed to helping the U.S. Department of Homeland Security in their efforts to promote the importance of preparedness planning.

What does it mean to be prepared?

For FAMILIES, it means households have an emergency supply kit so they can be self-reliant for at least three days in case of emergency, and they have a plan for how they will respond and reconnect after an emergency.

For BUSINESSES, it means employers have planned for how they will survive a disaster; they've backed up critical information, developed a plan for assisting employees on site, established a call tree to account for employees, and identified back-up sources of power and supplies.

For SCHOOLS, it means schools and districts have developed, implemented, and communicated crisis plans.

Being prepared means staying informed, knowing how to get information and alerts from local emergency management agencies, and understanding the specific risks in your community and preparing against them.

Home Carpet Cleaning Should Always Involve Professionals

9/27/2019 (Permalink)

Frequent home carpet cleaning is the only sure way to keep carpeting in good shape, but too many people still neglect to perform it often enough. Carpeting sustains a lot of wear and tear, picking up pet dander, soils, food particles, water, chemical residues, and a number of other contaminants. If these contaminants are allowed to sit for too long, they can damage the fibers, discolor them, or even attract pests or mold. It’s a situation no homeowner wants to get into, and professional treatment is the only way to ensure it doesn’t become a reality.

Why should professionals be brought in to perform home carpet cleaning?

It’s often impossible to know just how soiled the carpeting is, so it’s best to ensure treatment is thorough. And when it comes to thorough treatment, certified technicians are a homeowner’s best bet. Store bought or rented machines are limited in their effectiveness, and don’t provide the same level of performance that a commercial machine offers. Rented machines can’t agitate the fibers as vigorously, they can’t penetrate as deeply as a commercial machines, and they aren’t as precise. This leads to inferior treatment and rapid resoiling of the carpeting. 

While operating rental machinery may seem simple, there’s more to the process than one might realize. The biggest problems untrained people have when cleaning their carpets is using too much or too little water. With too little water, it will be impossible to effectively remove soils, and detergent residue will be left behind to dry and adhere to the flooring. Too much water, and the floor will remain damp for too long, allowing mold and pests to take root, and making it easy for people to dirty the flooring again. A lack of training is not the only issue, either, as rented machinery isn’t as precise at dispensing water, nor is it powerful enough to reliably extract it. 

Professional home carpet cleaning firms do not have these issues, as they are certified in the best industry practices and have the commercial quality equipment to match their expertise. For example, certified crews have received training from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and are armed with the IICRC’s sophisticated treatment practices. This includes comprehensive procedures in removing dry soil, suspending matted-in soils, and removing them as well. Soil suspension and removal is not something a homeowner is equipped to handle, and that’s a problem because most of the worst soils are matted into the flooring. 

Certified home carpet cleaning professionals have powerful technology, including water extraction machines that agitate the fibers down to the backing. Professionals can also treat the carpeting to protect it from additional soiling and extend the carpeting’s longevity. It’s much more affordable than replacing the carpet, and much less of a headache, so professional treatment should be considered an investment, and not just a service.

www.IICRC.org