Recent Posts

Fire Pit Safety: What is the Correct Fire Pit Distance From A House?

7/16/2021 (Permalink)

A fire pit in the backyard Count on the professionals at SERVPRO for any size fire restoration project caused by a backyard fire pit!

Make sure your fire pit is the correct place this summer. 

There is nothing better than starting a fire in a fire pit on a pleasant summer evening. A fire's warmth and light are the perfect way to end the day. But before you fire up your fire pit, there are some important things to keep in mind for safety's sake!

In the following blog post, we will discuss two types of fireplaces: permanent and portable, as well as how far your fire pit should be from your house, as well as fire pit safety tips to make sure that everyone stays safe.

The 2 types of fire pits: permanent and portable

There are two main types of fire pits homeowners install on their property: permanent fire pits and portable fire pits.

Permanent fire pits are often built into the ground, with cement blocks to contain the fire. This type of fire pit is most common in areas where fire restrictions are minimal.

On the other hand, portable fire pits are often made from metal and don't need to be built into the ground. These fire pits are great for a homeowner who is curious if they want to invest in a permanent fire pit.

The proper fire pit distance from a house

No matter what type of fire pit you decide to use, fire safety must always be a top priority. Fire pits should be at least ten feet from the house, but we recommend 20 feet to avoid fire damage. The fire pit should also be at least ten feet away from any other type of flammable surface, such as a swing set or tree.

Fire safety needs to be a priority!

Whenever you decide to start a fire in a fire pit, you need to ensure that appropriate safety measures are followed. The team at SERVPRO of Union, Towns, Fannin & Gilmer Counties has put together a list of 10 fire pit safety tips to ensure you get the most enjoyment from your fire pit this summer while keeping everyone safe.

10 Fire pit safety tips 

  1. A fire pit should never be placed on a wooden deck or any wooden surface.
  2. Avoid burning seasoned wood
  3. Follow any fire pit laws by your local city and county authorities.
  4. Keep a fire extinguisher or a water source close by in case of an emergency
  5. Avoid operating a fire pit beneath a building overhang or under a partially enclosed space.
  6. Keep a portable fire pit make sure the ground is level 
  7. Check for overhanging trees that can easily ignite from sparks. 
  8. Surround a fire pit with non-combustible materials, like stone, brick, and sand.
  9. Don't use lighter fluid or gasoline to start a fire.
  10. Surrounding chairs should be at least 5 feet away from the fire pit. 

What to do when a fire pit causes fire damage

If you are dealing with fire damage caused by a fire pit, you need to contact a reliable fire damage restoration company for help.

Professional fire restoration experts will clean up the fire-damaged area and remove all of the smoke damage left behind after the fire is put out.

The right team of fire restoration professionals may be able to save certain items from your home that were not significantly fire-damaged through an extensive cleaning process.

Final Thoughts

As with any outdoor fire event, homeowners need to keep their property safe when hosting guests by following the backyard fire safety tips above. 

When dealing with a fire damage claim, you can count on the professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties. All of their fire damage restoration professionals have gone through extensive training and are IICRC certified

Please feel free to contact us for further questions on our fire restoration services. We hope you are having a great summer!

The Dishwasher Leak: 2 Causes for Dishwasher Water Damage

7/2/2021 (Permalink)

Dishwasher water damage to kitchen Dishwasher water damage needs to be handled by a certified professional!

A leaky dishwasher could lead to a major water damage disaster in your home.

The water damage professionals at SERVPRO have seen it all when it comes to home water damages. To date, one of the leading causes of water damage is the result of a leaking dishwasher. The SERVPRO professionals have seen a small leak turn into a severe disaster when a homeowner allows the water to leak for a prolonged period of time. Therefore, a homeowner needs to get a dishwasher leak fixed as soon as it is first noticed to avoid further expenses.

In this blog post, we'll teach you why a dishwasher may be leaking, the damages it can cause, and who to call when your home suffers from dishwasher water damage.

Why does a Dishwasher leak?

There can be many reasons why a dishwasher leaks, but there are two leading causes the SERVPRO professionals have found:

  1. Dishwasher door malfunction
  2. Poor dishwasher drainage.

A door malfunction will be quickly noticed when a puddle is located directly under the door of a dishwasher. A dishwasher door may malfunction because the door latch is either bent or loose, causing it not to latch properly. If the door latch is not the cause of the dishwasher water damage, it may be because of a faulty dishwasher door seal. A seal can be compromised if the metal or plastic around it is bent, broken, or has any damage to it.

Another main cause of dishwasher water damage is when there is improper drainage causing the dishwasher to overflow. When a dishwasher is not properly draining, water will be forced out of the dishwasher and onto the floor. 

What to do when you notice a dishwasher leak?

To avoid severe water damages, stop use and unplug the dishwasher at the first sign of a dishwasher leak. Next, check the owner's manual and the manufacturer's website to see if there are any recalls on your dishwasher. At this time, it would also be an excellent time to see if you are lucky enough to have your dishwasher under a manufacturer's warranty. You may be able to get the leaky dishwasher fixed for free if it is still under warranty. Under warranty or not, you will need to decide if you want to get the dishwasher professionally fixed or buy a new dishwasher altogether. 

Damages a dishwasher leak can cause

Dishwasher water damage will be a massive headache for a homeowner. A prolonged leak will cause water damage to the flooring, subflooring, and walls of the kitchen. As well, if your kitchen is on the second floor, the dishwasher leak can head toward the basement and cause water damage to the ceiling and other areas in the basement. You will want to get the water damages mitigated as quickly as possible to avoid secondary damages like mold growth and structural damages.

Who to call for dishwasher water damage restoration?

It is essential to call for professional water restoration help at the first sign of dishwasher water damage. A water restoration company will be able to take care of the dishwasher leak and make sure that your kitchen is back in order with minimal fuss.

Throughout North Georgia, the locals have relied on SERVPRO of Union, Towns, Fannin & Gilmer Counties for water damage restoration services. All of the professionals at SERVPRO have gone through extensive training by the IICRC. They have also proven to be a reliable water damage restoration company by the Better Business Bureau with their A+ rating. 

Contact SERVPRO today if you are in the middle of a dishwasher water damage disaster and need fast quality services. We are available 24/7, 365 days a year!

Flat Roof Leaks: 3 Reasons Why There's Now Water Damage

6/18/2021 (Permalink)

Flat roof ponding on North Georgia property Contact the professionals at SERVPRO for flat roof leak issues!

A flat roof leak is one of the most common reasons for water damage in a commercial property. 

A flat roof system is designed to be waterproof and withstand heavy rainfall. As time goes on, a flat roof can have problems with leaks that cause commercial water damage, but do you know what is causing the flat roof leak?

The following post is designed for commercial property owners or property managers that have a flat roofing system. We will go over three of the most common reasons why there may be a flat roof leak to your commercial property. 

3 most common reasons for a flat roof leak

  1. Ponding water
  2. Damaged membrane
  3. Penetrating structures

A flat roof leak from ponding water

The professionals at SERVPRO have seen ponding water as the most common cause of a flat roof leak to a commercial property. Flat roof ponding is where water will pool on the flat roof. When ponding occurs for longer than 48 hours, it will possibly lead to a flat roof leak causing water damage to your building. A good rule of thumb to remember is, the longer that water ponds, the greater the chance of a flat roof leak.

Call a reputable commercial roofing contractor to come out and inspect your property's roof if you are worried about ponding. They will ensure that the commercial flat roof was designed with a slight slope so that the water can quickly drain. Keep in mind that even if the flat roof is designed with a slight slant, ponding can still occur, especially when the flat roof is old. 

A flat roof leak due to a damaged membrane

In more recent years, roofing membranes are made from thin, durable rubber, unlike back in the day when a commercial flat roof involved multiple layers of materials. 

The common day flat roof membranes are less expensive and faster to install yet can be damaged as time goes on. The most common causes of damages and wear to a membrane is:

  • Punctures 
  • Splits 
  • Cracks 
  • Blisters

These kinds of wear can happen over time from wind, hailstones damaging the roof's surface, or tree branches falling on the flat roof. A damaged membrane will give rainwater quick access to insulation beneath the membrane. As the insulation beneath the membrane gets saturated, it will then lead to commercial water damage. To avoid water damage, you should contact a reputable roofing contractor to come and inspect your commercial roofing system. 

A flat roof leak from penetrating structures

Penetrating structures are structures that rise through the surface of a flat roofing system. Every penetrating structure installed on a flat roof will be vulnerable to a flat roof leak. 

Common penetrating structures are: 

  • Plumbing vents 
  • Pipes
  • Gas lines
  • HVAC tubes

Professional commercial roofers commonly use roof boots to protect commercial properties from a flat roof leak. Even with the best-installed roof boot, water may still find its way into the property and cause water damage. If you are worried about a penetrating structure causing a flat roof leak, you need to call a reputable roofing contractor for a commercial roof inspection.

Final thoughts

We hope you enjoyed learning about the three most common causes of a flat roof leak. The professionals at SERVPRO of Union, Towns, Fannin & Gilmer Counties receive many calls a year for commercial water damage caused by one of the three common causes. Contact us ASAP if you are currently in the middle of a flat roof leak issue. Our IICRC certified crews will quickly respond because we understand that we have roughly 48 hours before mold will start to grow. 

We are available 24/7, 365 days a year, for emergency services. Once we receive your call, we will dispatch a crew immediately to mitigate any size disaster!

5 Steps To Take When An Elevator is Affected By Water Damage

6/4/2021 (Permalink)

Person using elevator after elevator water damage restroation The commercial water damage professionals at SERVPRO are ready for any size disaster!

Water damage to an elevator needs to be mitigated quickly.

If your elevator has been affected by water damage, you may be wondering what to do. Many outcomes can occur when an elevator is damaged by water, but these five tips will help your elevator get back up and running as soon as possible!

Commercial property owners and property managers have a lot of responsibility on their plate. They have to make sure the property is being taken care of, residents are happy, and ensure everything is maintained regularly.

A property manager's worst nightmare will be when there is fire or water damage to their property. In this post, we hope to relieve some stress if your property has elevator water damage. We go through common reasons why elevator water damage occurs and five actionable steps you can take to ensure your elevator is quickly back to running normally. 

How can elevator water damage occur?

Elevator water damage can occur from multiple different sources. Normally, it results from water ingress or commercial sprinklers in the property going off and flooding the elevator shaft.

The water damage professionals at SERVPRO have also seen an overflowing toilet or sink flood the area in and around your elevator, causing severe damage to the elevator equipment.

5 steps to take during an elevator water situation

Once a water damage situation arises, the key is to act swiftly in a calm manner. The most important thing you need to do as a property manager is to ensure that all of the residents and staff of the property are safe. With that being said, here are 5 steps for when a property has elevator water damage:

  1. Ensure no one is trapped inside the water-damaged elevator.  
  2. Shut off all power to the elevator
  3. Document the entire scenario through pictures. Ensure you include all the damaged areas and anything that has been in contact with water. 
  4. Contact a reliable water restoration vendor.
  5. Contact your elevator service provider.

By following the 5 steps above, your property will be back up and running in no time. Since your elevator runs off electricity, under no circumstance should you turn the elevator back on until it has been cleared by an elevator repair professional. 

How to protect an elevator from water damage

Building engineers know that the elevator pit is the lowest point in a building's infrastructure, so even a broken pipe could easily cause flooding.

Here are specific steps you can take to ensure minimal or no damage from water hazards: 

  • Equip your elevator with a surge protection system.
  • Conduct inspection of all emergency lighting and call systems.
  • Ensure a standby generator is functional. 
  • There should be no point of leakage anywhere in the elevator. 
  • Install sump pumps in the elevator pit and make sure they function. 

Understanding what kind of water is present in the elevator

When you are dealing with elevator water damage, you must know what type of water is present. There are three categories of water damage that you will be learning. Before we get started, remember that the water is deemed less sanitary the higher the category. 

1.CLEAN WATER

This category involves water damage sourced from a place of sanitation. It can include broken water lines, toilets, or faucets. And although this source is considered sanitary, it can proceed to unhygienic standards if not treated promptly. 

2.GRAY WATER

As the name suggests, this category involves water that is not entirely sanitary and has been contaminated in one way or another. Sources of greywater are from a broken dishwasher, overflowing toilet, or washing machine. These bodies of water contain a varying amount of bacteria and other organisms that make it imperative to be addressed in a timely fashion. 

3.BLACKWATER

The third category is the most unsanitary out of all the varieties. This water may have human or animal feces and many other pollutants. Floods and sewage water commonly cause blackwater water damage. 

Contact SERVPRO for commercial water restoration.

In instances such as water damage, it is imperative to seek professional help to limit the destruction. SERVPRO of Union, Towns, Fannin & Gilmer Counties has water damage restoration specialists available at your service 24 hours a day, 7 days a week, for emergency purposes. When you contact us, you will be getting highly trained, and IICRC certified technicians at your property. You can count on us to put you, the customer, first!

Photoelectric or Ionization: Which Smoke Detector is Right for You?

5/21/2021 (Permalink)

ionization smoke detector in Blue Ridge commercial property We are ready for any size fire restoration job!

Learn about the two main types of smoke detectors to install in your property

When it comes to protecting your property from fire, safety is the most important thing. You want to ensure that you are alerted quickly and can escape safely with minimal damage if a fire starts in your home or business. But which type of smoke detector should you install?

Both photoelectric and ionization detectors use sensors to sense smoke and fires differently based on where they think the source of the fire started.

Understanding the differences between the two will help you make the right decision about the smoke alarms protecting your property. Keep on reading to find out what smoke detector you should install!

What is an ionization smoke detector?

An ionization smoke detector uses a sensor that responds to both visible and invisible combustion particles by releasing electrons that travel through the air. When airborne molecules collide with the internal sensing chamber an electric charge will trigger the alarm.

Unlike photoelectric alarms, this type of smoke detector will not detect fires in areas with no smoke or fire present (i.e., false alarms). It has fewer detection levels than photoelectric detectors because it does not have any kind of light-sensing component like photoelectric sensors do. Ionization smoke detectors detect fast flaming fires and are best installed in kitchens and bathrooms and places you may leave unattended for long periods, such as your home office. 

What is a photoelectric smoke detector?

A photoelectric smoke detector uses a light-sensing component to detect slow smoldering fires. The sensor is either an array of LEDs or an infrared beam, which activates when the light from these devices reflects off smoke particles in the air. When smoke is sensed, the alarm will sound and notify you that there has been a fire detected in your property.

Photoelectric vs. Ionization Smoke Detector: Which to choose?

Both photoelectric and ionization smoke detectors have their strengths and weaknesses. The main difference between photoelectric and ionization is that one has an airborne sensor that senses fires through light sensors (photoelectric). At the same time, the other relies on particles being released into the air (ionization). Which smoke detector you choose to install will depend on your needs for detection.

Ionizing Smoke Detector: These detectors work best when installed in kitchens and bathrooms as well as places you may leave unattended for long periods, such as your home office.  

Photoelectric smoke detectors are best installed in places where you are most likely to see the fire, such as your kitchen during a grease fire.

The IICRC certified professionals at SERVPRO can not say that one type of smoke detector is better than the other. We recommend installing both ionization and photoelectric smoke detectors to ensure maximum detection of the various types of fires. 

Call SERVPRO for fire or smoke damage restoration.

Call SERVPRO of Union, Towns, Fannin & Gilmer Counties if, unfortunately, your smoke detectors didn't do the job quick enough and you are left with fire or smoke damage; we are skilled professionals in the fire damage restoration field who can remove all soot webs and restore your property to a pre-disaster state within no time.

Fire disasters always come without warning, and such an unfortunate thing can happen to anyone. We respond quickly to emergencies, 24 hours a day, 365 days a year because we know that every second will count when minimizing property damage.


At SERVPRO, we truly understand how devastating it can be to find yourself in a fire damage situation. Contact us today for immediate help!

SERVPRO Knows When To Use An Air Scrubber, Do You?

5/7/2021 (Permalink)

An air scrubber diagram displaying increased air quality Contact the professionals at SERVPRO to enhance your indoor air quality!

Learn why correctly placing an air scrubber is essential.

According to the Environmental Protection Agency, indoor air is two to five times more polluted than outdoor air.

Confined indoor spaces can contain various toxins such as dust particles, odors, pollutants, and microscopic living organisms such as mold. During a mold remediation project, the professionals at SERVPRO understand the importance of air purification options to maintain a clean atmosphere inside their homes/businesses.

Cleaning the air may be done in various ways, but air scrubbers are among the most popular, especially when a property has a mold issue.

What is an air scrubber?

An air scrubber is a form of air circulator that draws a room's air through a series of filters to minimize gas and particle levels before emitting filtered air out the other side. An air scrubber reduces contaminants in a property and provides clean air.  

The air scrubber is set up so that a properties room air is drawn into the filters and then released into the containment as filtered air. The airflow rates are adjusted so that the containment is kept at a positive pressure, which helps to prevent contaminants from entering.

Considering the effectiveness of air scrubbers, it is evident that our team at SERVPRO will prioritize using them in any of their restoration/repair procedures because, at SERVPRO, we put the health and safety of our customers above anything.

Where to place an air scrubber?

When utilizing the benefits of an air scrubber, it's important to pick a spot that isn't hidden behind furniture or directly under shelves. For maximum performance, a few feet of clearance should be maintained at the front and sides of the air scrubber. Also, an air scrubber will perform at its best when it is in a contained area.

For mold and asbestos damage repair an air scrubber should be put in the middle of the affected contained area. The air scrubber will draw in the surrounding air and clean it before returning it to the same location. When working in vast spaces with partitions, doorways, or hallways separating them, there needs to be more than one air scrubber.

Air scrubber technology

The air scrubber device is used to clean contaminated air through a sequence of procedures. When you turn on the air scrubber, the surrounding air passes into the titanium dioxide-coated honeycomb matrix of the air scrubber. The air passing through is exposed to the filtration system, which destroys contaminants in the air.

Air scrubbers kill germs and bacteria, unlike HVAC air filters, which only collect them. Advanced air scrubbers often transform the bacteria that have been destroyed into effective oxidizers. These oxidizers are then released into the air to kill any germs they encounter.

When does SERVPRO use air scrubbers?

Any work involving water, mold, asbestos, or smoke damage cleaning can produce large quantities of contaminated air and odor. These contaminants are a direct product of both the damage and need to utilize the benefits of air scrubbers for removal.

Clean unwanted air with SERVPRO air scrubbers

SERVPRO of Union, Towns, Fannin & Gilmer Counties is a well-known restoration company in Young Harris specializing in mold, fire, and water damage restoration. It is evident that disasters such as fires bring devastation, and a lot of mitigation and restoration work needs to be done to restore the damaged property. 

When choosing a restoration contractor, ensure that they aim to safely and effectively restore the customer's indoor atmosphere to preloss status. Addressing the quality of the air within the building is a part of our obligation.

If you believe that there is a mold or asbestos issue in your home, you should contact us to schedule an appointment for remediation services. We will install an air scrubber in your home to enhance the air quality!

What Type of Commercial Sprinkler System Is Installed At Your Property?

4/23/2021 (Permalink)

Commercial sprinkler system heads in North Georgia building Contact the best commercial water cleanup professionals!

Every commercial building needs to have a sprinkler system installed to fight fire damage

When you’re a commercial property owner, one of the prime concerns is to have safety and precautionary measures in case of an emergency. It is imperative to have a system in place that follows both OSHA and the EPA guidelines to protect your infrastructure as well as your personnel. One of these includes having a commercial sprinkler system that lessens the damage if a fire breaks out. Many apprehensions surround the use of commercial sprinkler systems; understanding the various types will enable you to make an informed, timely decision when installing a commercial sprinkler system. 

Have you ever paid attention to whether or not you have such a commercial sprinkler system installed in your building? And if not, do you intend to have one installed? How would you know which type works best for your business? This post will be going over the importance of a commercial sprinkler system and the types you should consider getting installed. 

What is a commercial sprinkler system?

When you have any commercial property or building, you need specific fire safety protocols in place in case of an emergency. A fire sprinkler system does precisely that; it lessens the damage caused by a fire breakout. Sprinkler systems generally work in conjunction with a smoke alarm to protect your infrastructure and personnel from an unprecedented event.

How do commercial sprinkler systems work?

Fire sprinkler systems are usually placed in ceilings and contain a water source, a distribution channel pipe, and a sprinkler head. The sprinkler releases water when the fire is recognized and acts as both a means of detection and eradication.

Types of commercial sprinkler systems

There are primarily four different types of commercial sprinkler systems. 

  • Pre-Action: Pre-Action sprinklers are ideal for buildings where valuable items are stored. Water stays inside the pipes, and the valve only opens when there is an actual fire detected. These are, however, costly in terms of maintenance and installation. 
  • Wet-Pipe: Typically found in North Georgia commercial buildings, a wet-pipe commercial sprinkler system keeps standing water in the pipes allowing them to act timely in case of a fire. They are the most commonly used type because they are cheaper to install and maintain, but chances of water damage arise at higher temperatures. 
  • Dry-Pipe: A dry-pipe commercial sprinkler system does not contain water but stores air or nitrogen inside the pipes, but water is released onto the target area when the fire is detected. These are ideal in places with shallow temperatures, and so they cost more to maintain and include a slight delay between the signal and water release.
  • Foam-Water: A foam-water commercial sprinkler system mixes water with a concentration of foam that then puts out the fire. It is rapid in dissipating the fumes and eliminates solvent fires. 

How can commercial sprinklers cause water damage? 

Commercial sprinkler systems are your safety net when it comes to commercial properties. The property owner has invested millions in the building infrastructure, so specific safety protocols must be put in place to secure the property and the personnel. 

A typical sprinkler system utilizes hundreds of gallons of water to put out a fire which means there will likely be a water damage problem on your hands once the catastrophe is averted. Common issues with sprinkler system water damage include mold, stagnant water, wet drywalls, or damaged upholstery. 

Call SERVPRO for commercial sprinkler water damage cleanup.

SERVPRO is your one-stop solution to all kinds of catastrophic events. Their professionals are trained in providing timely emergency services, water restoration, and various other cleaning operations. 

When it comes to commercial water damage, hiring a professional cleaning service is imperative to ensure that the problem is sought after to complete restoration. SERVPRO will assess the issue and strategize a plan to ensure that your property is renewed. 

A commercial water damage plan includes: 

  • Analyzing existing possessions: Any porous or susceptible object is removed from the premises to avoid further damage. 
  • Dry the water: Equipment including dehumidifiers, water extractors, and air movers are used to dry up any ceiling water damage or existing moisture that has affected the structure. 
  • Odor Control
  • Upholstery & Fabric Cleaning

Final thoughts

With the information provided above, it is safe to say that commercial sprinkler systems are mandatory preventive measures that ensure protection in an emergency. The water damage that follows can quickly be restored with the help of skilled professionals like those offered at SERVPRO of Union, Towns, Fannin & Gilmer Counties. We will restore any size damage and follow the SERVPRO slogan “Like It Never Even Happened.”

5 Steps To Mitigate A Water Damaged Ceiling

4/9/2021 (Permalink)

Ceiling damage to a home garage in Blue Ridge GA. Contact us today for any ceiling water damage repairs!

Ceiling water damages need to be mitigated quickly.

One night you're at home resting in the living room with your favorite beverage, having a relaxing, lovely evening. As you lay back against the sofa, stretch out a little, and raise your eyes to the ceiling, and notice a bulging, brown patch on your white ceiling.

Your first thought is wondering what the cause could be and how to move forward. How can you possibly get rid of all ceiling water damage? What is the correct way to deal with a water damaged ceiling? 

If you are currently in this position, then this blog post is for you. The Blue Ridge water damage professionals at SERVPRO have the answers to all of your questions. Read on!

5 steps to mitigate ceiling water damage

By following the following five steps, you can minimize any water damage caused by a leak and move on to the restoration process. Mitigation happens before restoration takes place. Check out this post to learn more about the difference between mitigation and restoration. 

The five steps:

  • Step 1: Prevent Further Damage

As soon as you notice the ceiling water damage, remove the furniture from the damaged area and place a bucket or bowl on the floor to catch the water.

  • Step 2: Search for the source

Once that situation is stabilized, identify the leak's source. Is it coming from inside or outside the house? The timing of the leak is a good predictor of its source. If the leak only occurs when it is raining outside, then that is a clear sign that there is a roof leak.  

Leaks that arise continuously indicate that the leak originates from inside the property. Depending on the source, you might be able to stop it temporarily.

  • Step 3: Stop the leak

After the leak's source has been located, you will want to ensure that the leak does not become a recurring issue. Stopping the leak may mean calling a local roofing contractor to perform roof repairs or calling a plumber to perform pipe repairs.  

  • Step 4: Remove the Damaged Materials

Once the source of water damage is fixed, it is time to remove all the damaged material. Keep in mind that wet drywall can crumble; it is best to put down a plastic sheet to collect all the waste. All damaged materials should be placed in plastic bags for the trash. 

  • Step 5: Dry out the water damaged ceiling

The last step in the mitigation process is to dry out the water damaged ceiling. To properly dry out any size water damage, you will want to get help from IICRC certified water restorers. The accredited professionals will use advanced drying techniques to ensure your property is dried correctly.  

Avoiding mold damage

It's essential to call an expert as soon as you detect ceiling water damage because the sooner a specialist comes to assess the issue, the sooner the water damage issue will be fixed. Mold growth is typical when water is not adequately removed. 

Mold growth can start in the first 24-48 hours in ideal conditions that include moisture. If left untreated, mold will quickly spread throughout your house. Here are two signs of mold growth. 

  1. Musty odors (Mold will have a powerful, musty smell around the damaged area.)
  2. Visible mold growth (Brown, dark-green, or black)

Address the situation calmly

Ceiling leaks aren't fun, but you don't have to be distressed when they happen. When you have the proper knowledge, you can confidently take complete control of the problem and quickly develop a solution. Panicking will only slow things down, and you will not be able to temporarily fix the problem until professional help arrives. With that being said, it is best to address the situation calmly.

When to call SERVPRO

When a disaster occurs, one can only do just a little without the proper knowledge; It is always wise to seek professional help as soon as possible to avoid secondary water damages. The faster you get an expert's assistance, the faster you'll get rid of the problem. 


The professionals at SERVPRO are insurance preferred water restorers that have been serving Blue Ridge customers since 1967. If you want your everyday life to be normal again after you have suffered damage from leaks in your ceilings, then SERVPRO is the most reliable option for you.

4 Distinct Ways To identify Hail Damage

3/26/2021 (Permalink)

Hailstone in North Georgia field The larger the hailstone the more severe the damages to your property will be!

Hail damage affects many Georgia homeowners

In the US alone, high-speed winds and hail cost $15 billion last year. Hundreds of homes were destroyed causing many homeowner’s insurance claims. It is important to understand what to do when your property is affected by hail damage because hail damages affect just about everything exterior; your windows, siding, and roof are all susceptible to hail damage.

When inspecting hail damage, you may notice that some hail damage is apparent, such as a broken window or a dented vehicle. Although, other kinds of hail damage are unnoticeable and require a trained professional eye to detect. When you suspect that your property has had hail damage, you will need to have a hail damage inspection to determine the extent of the property damage. A professional will inspect all of the exterior parts of your property and provide an action plan to continue with any necessary repairs.

How does hail cause damage?

Hailstones can cause significant damage to houses, depending on the speed and size when they fall. Hail damage is one of the most common causes of a homeowner's claim every year. 

The growing popularity and the use of vinyl siding for house exteriors is one of the reasons for an increase in these claims. Vinyl siding's lightweight design, built to survive high winds, allows it to withstand most weather conditions. However, when massive, fast-falling hailstones strike the panels, the panels will chip or crack. Even minor hail storms may cause significant hail damage to the siding.

One of the more challenging types of hail damage to detect is roof hail damage. Roof hail damage is challenging to detect because it is not possible to see from the ground level. When a roof has hail damage, a home will be prone to roof leaks, water ingress, or shingle deterioration.

4 Ways to identify hail damage

There are some methods for determining whether or not to file a claim after a hailstorm. When it's safe to step outside, pay attention to the following signs that your house has been damaged:

  1. Downspouts and gutters that have been dented.
  2. Siding and window sills with buckling, dings, warping, and dents.
  3. Substantial or irregular gaps across or between siding layers.
  4. Damage to your patio cover or a wooden deck. 

What can hail damage?

You may see hail damage in the form of dents on a home's exterior, but it is not the only kind of hail damage there is. Like the shape, the damage can come in several different forms.

The size of hail damage will cause: 

  • The size of a quarter: Little exterior damage.
  • Half Dollar: Minor damage (Cracks)
  • Walnut: Dents wood, severe roof damage.
  • Golf Ball: Major exterior damage.
  • Tennis Ball: Severe damages to roofing, siding, and breaks windows. 

Does insurance cover hail damage?

Homeowners insurance will typically cover hail damage to the roof and other parts of your home. Hail storms can strike just about anywhere in North Georgia. If your home has been damaged by hail, you should seek professional help to determine the damage before filing a claim. The professionals at SERVPRO can help you check your policy for coverage restrictions and submit a homeowners insurance claim.  

SERVPRO hail damage professionals

Flood and storm damage can be extremely costly. You need to act quickly, and you need a company that has dealt with all types of storm damage. In the industry, SERVPRO is a renowned company, and it has been serving the clients of North Georgia since 1967. If you want your everyday work life to be normal again after you have suffered hail damage, SERVPRO of Union, Towns, Fannin & Gilmer Counties is the most reliable option for you. 


Our SERVPRO IICRC certified team is fully equipped with state-of-the-art tools and has over 20 years of experience restoring storm damage. Your property will be back in a "pre-disaster" state in no time. We offer 24/7 emergency services, meaning you can contact us at any time you need assistance!

What Causes Soot Webs On The Wall?

3/15/2021 (Permalink)

Black soot on hands after touching a soot web Contact the professionals at SERVPRO before trying to clean soot webs on your own!

After a fire breaks out, you may be left with soot webs.

Fire disasters can cause devastating consequences, and it is crucial to understand the impact of smoke damage. All fire damages result in smoke and soot damage. Soot consists of carbon particles that are released as a product of incomplete combustion. 

When there is a fire, the heat moves towards cooler surrounding areas as a phenomenon of atmospheric equilibrium. Thus, enabling the smoke and soot particles to circulate along with air to spread around the entire space. 

High vapor pressure forces these particles into closed and sealed spaces, creating newly formed soot chains, known as soot webs or soot tags. The development of soot webs may look like an initial consequence of prior existing spider webs, but that is false. Soot webs are formed entirely as a consequence of a fire disaster. 

What Are Soot Webs Made Of? 

Soot webs are created as a product of improperly combusted carbon particles following a fire disaster. The development of soot webs is facilitated by air motion and thermal equilibrium. These soot webs resemble spider webs, except they form immediately after a fire, they appear darker, and they have a strong odor of oil present. 

How Do You Clean Soot Webs?

Soot webs can range from light to heavy and are often detected as dust that reappears even after being vigorously cleaned. It is noticed on hands as charcoal would when touched. Soot smears on the surfaces of walls when touched. Additionally, soot produces a lingering smell of smoke.

The cleaning of soot webs can be a highly challenging and daunting task. The first thing to do is to open doors and windows to ensure that there is sufficient ventilation. Turn off all fans and air-conditioners to prevent the spread of loose soot dust within the vents. 

To clean soot:

  1. Wear a multilayered face-mask or a respirator to avoid breathing in soot particle deposition.
  2. Effectively remove furniture uncovered in soot to prevent unnecessary deposition and contamination that could occur while the soot webs are cleared.
  3. Begin the soot cleaning by vacuuming in and around the walls and surfaces covered in soot or soot webs. This will eradicate the loose dusty soot and leave the adherent particles intact.
  4. Follow this step by wiping the area with a special chemical sponge. 

When to contact SERVPRO

Cleaning soot webs calls for attention to urgent damage restoration by professionals to efficiently clean up these soot webs and clear up all closed and sealed spaces. Soot adheres to multiple surfaces and is notorious for leaving permanent stains if not tended to immediately. 

The entire process is tedious and can be extremely hard to manage without adequate equipment and training. 

The professionals at SERVPRO specialize in damage restoration and cleaning up of all devastating consequences following a fire disaster. The highly trained workers at SERVPRO will make sure to restore your place in a good-as-new condition. 


Contact us today if you have any questions about our soot web cleaning process. We are available 24/7 to answer your questions!