What our Customers say...

Testimonials

“Very helpful to and professional with our customers. Would highly recommend them.”

“Very good job. Returned to our house in June and did not find any mold. However, I have two dehumidifiers running and a fan, but will do whatever is necessary to keep the mold away.”

“SERVPRO is our "go to company" - they have been amazing business partners, responsive, helpful and professional. Go out of their way to assist my clients and have nothing but good feedback from them all.”

“We still remember April 11, 2014 and the great job you did for us after our house fire!! Without question, we don't think we could have taken care of the task without you. Thanks!!! Bob & Gayle Nichols, Young Harris, Georgia”

“Very pleased with the service provided. Our second home was flooded between Christmas and New Year's Day and you made a bad situation very manageable Holiday! Thank you”

“Great response time and great work in an untimely water leak situation. I would highly recommend them.”

“The Serv-Pro group from Fannin, Union, and Towns counties that answered my call for help when I discovered a water leak in my basement were very caring and professional. Communications were kept up to date on their progress and they even had the resources to repair all of the damages I sustained."

“Good people and great company to work with!”

“Work was not completed until customer was satisfied.”

“Great service by very friendly and accommodating professionals. The major reconstruction of my home was timely and thorough. Their assistance and follow up contacts with the insurance adjuster made my experience seamless. I would absolutely recommend Keith Wall and his team to all who find themselves with a catastrophe.”

Great

Excellent company. Very reputable and honest

Absolutely amazing company. Very professional and courteous, they helped us with all of our needs. Thank you.

Professional, dependable, on time service!

Im very satisfied with the job these guys did for me and my family,what we thought was a nightmare was easily takin care of promptly by this business.

Miracle workers!

SERVPRO of Union, Towns, Fannin & Gilmer Counties did an excellent job in cleaning up and repairing the damage to my condo on the second floor and my neighbors condo on the first floor below me, after my Hot Water Heater, overflow valve stuck and blew out all of the hot water in the tank. Thank you SERVPRO!

Ann and I were delighted with the service we had when a slow leak in our refrigerator did major damage. Very professional. There was one problem with the work of one of the sub contractors. Keith Wall made the corrections necessary at his expense. Great work, best part HONORABLE!! An unqualified approval. We highly recommend his company.

Twice in 3 years, I have used SERVPRO of Union, Towns, Fannin & Gilmer Counties to recover from basement floods in Hiawassee, GA. Their employees were courteous, always kept me in touch with what was going on and the work was done in a timely manner. Their contractors were also great. After the restoration was done, it was not only "Like it never happened", but it was better than before!

Exceptional customer service! Could not have had a better experience anywhere under the circumstances! Very highly recommended!

Charles was terrific. He scheduled time to come down and do a great cleaning. I highly recommend this SERVPRO of Union, Towns, Fannin & Gilmer Counties office.

The employees and staff at SERVPRO of Union, Towns, Fannin & Gilmer Counties are the best. They go out of their way to help in any way they can and are always professional and kind. Thank you for all you do within in community.

The work was thorough and well done but not inexpensive. It cost $1000 to have three people work for 8 hours to dust, vacuum, and wash the rugs of a one bedroom apartment cleaning up the chemical residue that had drifted through the apartment when the Fire Department sprayed a small stove fire. The apartment looked like new when they had finished. Thank you SERVPRO of Union, Towns, Fannin & Gilmer Counties.

I would highly recommend SERVPRO of Union, Towns, Fannin & Gilmer Counties. They are a talented trustworthy group of professionals. I have had to call on their services over the years and they deliver every time. Mr. Walls and his team are a class act.

SERVPRO of Union, Towns, Fannin & Gilmer Counties became our hero when the pipes in our basement burst and flooded our home. Needless to say we were devastated to discover the disaster but Roy and his team came to the rescue. It seemed like a whole football team came in to tear out damaged and destroyed floors and walls and promised me it would look even better after the restoration. I didn't believe them at the time but they were right. Jason and Jerry worked with us until everything was picture perfect. Our home now does truly look better than ever. Thank you SERVPRO of Union, Towns, Fannin & Gilmer Counties.

Problem went away once the SERVPRO of Union, Towns, Fannin & Gilmer Counties team found the source of the problem. Rainwater from a downspout that was overloaded caused water to settle against the house and seep into the basement. SERVPRO recommended splitting the drain into two drains and the problem was solved! Small fix solved a big problem!! Thanks guys."

I highly recommend SERVPRO of Union, Towns Fannin & Gilmer Counties, they made my job easy. Even though they are a big company, they gave us individual and personalized service, and were serious about getting the property protected asap. Thanks guys!

These guys are amazing. They truly are faster to any size disaster. Whether your house is submersed in water or you simply need a carpet or duct cleaning, these are the guys to call. They have the experience, training, and certifications to make it like it never even happened. I would highly recommend SERVPRO of Union, Towns, Fannin & Gilmer Counties to anyone.

SERVPRO of Union, Towns, Fannin and Gilmer Counties were quick, responsive and professional in drying out my basement after two floods. All the personnel who came over were proficient, polite and delightful to deal with.

SERVPRO did an excellent job of "drying" out our house when we had a mold intrusion in the home. The were very concerned with us make the best decisions for cleaning up the house, but also assisting us with saving money by waiting till the weekday instead of having to pay for emergency service. This consideration was very much appreciated as we were already out a good deal of money due to the remodeling we were going to have to do. Awesome job SERVPRO thanks.

We were very pleased with the service that we received. The company is very professional & we recommend them highly!

Russ & Dustin were great! Courteous & efficient. Very pleasant to deal with & knowledgeable on all factors of service. Thank you!

I don't know how you could ever improve. Russ was very knowledgeable, kind and helpful all during this process. I could not have asked for anyone better!

During the time SERVPRO has been helping us, my wife and I witnessed True Professionalism at it's best. During the removal of the bottom cabinets, while we were away at work, everything had been packed and stored in our garage neatly. Even finding a piece of jewelry with a note telling us about it. Their Honesty with this missing piece of jewelry was impressive. Thank you for your help in our time of need.

Everyone that appeared at the house, either to take measurements, do estimates, the cleaning and the rebuilding, were very professional and neat in their appearance. Everyone was informative in telling us what they were doing or going to do. This also includes the ladies that work in your office.

The caring attitudes of the servicemen went a long way to alleviating some of the stress that accompanies a situation like this.

The SERVPRO technicians and management have repeatedly proven to be highly knowledgeable, efficient, and most professional during the three (plus) weeks of this commercial duct cleaning project. The real heroes are the technicians that were here daily and went beyong the Scope of Work to complete the job and sarisfy the customer. They worked like a team, knew exactly what they needed to do and worked with our maintenance staff and residents in every challenge without hesitation.

Very good experience with a professional staff.

Thank you! Isaiah and Clint were very professional, courteous, empathetic and diligent. They represent the company very well.

Jeff and Isaiah stayed and made sure the job was completed to my satisfaction. Great team!

I have been very favorably impressed with SERVPRO's services. They are very respectful of my home and very efficient and thorough in the job they do. I would highly recommend them.

I was definitely satisfied. The guys were prompt and courteous. They worked their hearts out!

Very professional and informative. They took care of work that needed to be done fast and professionally.

Extremely nice crew. Knowledgeable, too!

Fortunately, both the SERVPRO team and my Allstate agent were wonderful, prompt, and compassionate. My team carefully showed me the results of their investigations so that I was and am aware that all work performed was indeed necessary and completed.

I am very grateful for the excellent workmanship and service. A++++++

I have been very favorably impressed with SERVPRO's services. They are very respectful of my home and very efficient and thorough in the job they do. I would highly recommend them.

Everyone that appeared at the house, either to take measurements, do estimates, the cleaning and the rebuilding, were very professional and neat in their appearance. Everyone was informative in telling us what they were doing or going to do. This also includes the ladies that work in your office.

During the time SERVPRO has been helping us, my wife and I witnessed True Professionalism at it's best. During the removal of the bottom cabinets, while we were away at work, everything had been packed and stored in our garage neatly. Even finding a piece of jewelry with a note telling us about it. Their Honesty with this missing piece of jewelry was impressive. Thank you for your help in our time of need.

The caring attitudes of the servicemen went a long way to alleviating some of the stress that accompanies a situation like this.

Jeff and Isaiah stayed and made sure the job was completed to my satisfaction. Great team!

I was definitely satisfied. The guys were prompt and courteous. They worked their hearts out!

Very professional and informative. They took care of work that needed to be done fast and professionally.

I am very grateful for the excellent workmanship and service. A++++++

Christine & Matthew were amazing! Thank you SERVPRO!

Very easy to worth with! Great job!!

I know to mark everything a number "10" on your Certificate of Satisfaction looks like I don't take this seriously, but I am serious. These guys Caleb Weaver and Matthew Parton were the best to work with. Highly recommend their services!

Very pleased with the service and personnel. Will recommend this company and use if the need arises in the future.

Their customer service is untouchable! I was so impressed by their professionalism and knowledge. I could not have called on a better company. SERVPRO surpassed my every expectation!

We were very please with the service and the crew. I will definitely recommend their services to anyone needing them!

The staff was very knoweledgable and professional. I am very pleased with the service.

Caleb, Jesse and all the SERVPRO staff were excellent! Thank you!

Your entire team was outstanding!

These men were the nicest and most polite people I have ever worked with!

Excellend communication, great work!

Very pleased with the service and personnel!

Everyone was great and got here quickly! Thanks!

This experience was top notch. Russ and Roy did a fantastic job, highly recommended. Thank you for saving what you could. We appreciate the professionalism.

What drew me to work for SERVPRO originally was it seemed like an exciting job that had room for growth. I was right it is a very exciting job. I am always learning new things. I look forward to continuing to grow with this company!

My favorite party of working for SERVPRO is the people I work with. I am truly blessed to work for Keith and Carnie. They care deeply for their customers and employees. Our entire staff with go the extra mile for our customers. It is truly a blessing to work for and with such individuals as the employees of SERVPRO of Union, Towns, Fannin & Gilmer Counties.

We always strive to be professional and kind. We will always show honesty in everything we do, whether its in our dry out process or a mistake we made. We will always be respectful to everyone we work with and the customers needs. All in all it is a great place to work!

By working at SERVPRO I have gained the knowledge of what it means to work as a team. I have gained great friendships and opportunities not offered in other careers.

My favorite part about working for SERVPRO is helping our customers get their life back to normal after it has been turned upside down. Also, working with such great co-workers. They mean the world to me!

What I like most about working for SERVPRO is meeting people form all walks of like and being able to help them in their time of need. This, to me, has always been self satisfying and encourages me to want to do more.

I have gained so much from working at SERVPRO. I have learned about working in a team atmosphere, being sensitive and working with customers.

SERVPRO has been the doorway to a better life for me and my family. A company that appreciates hard work and good morals. They have helped me grow as a person as well. SERVPRO not only helped me develop my career by it started it.

Being able to bring great customer service to our customers in their time of need is the best part of my job. We are the first step in making their disaster like it never even happened.

The most satisfying part of my job is being able to help each and every homeowner in their time of need. From start to finish, I want to see that our job is done as quickly and efficiently as possible so our customers can get back to their everyday activities

Their customer service is untouchable! I was so impressed by their professionalism and knowledge. I could not have called on a better company. SERVPRO surpassed my every expectation!

Great service, great crew!

Absolutely amazing company! Have never been apart of a business with so much compassion, respect, and loyalty to customers and employees alike. There level of professionalism and strive to please is amongst the highest ranking out there. Just happy to serve my role and being apart of something great!

I would highly recommend them to anyone

Problem went away once the SERVPRO team found the source of the problem. Rainwater from a downspout that was overloaded caused water to settle against the house and seep into the basement. Servro recommended splitting the drain into two drains and the problem was solved! Small fix solved a big problem!! Thanks guys

The guys were so polite! After our dishwasher flooded the crawl space and ruined the wood floors the SERVPRO people were her every day for weeks trying to dry the place out! They had the best equipment, and by the time they left we had become sort of like family! We hated to see them go!

SERVPRO is our "go to company" - they have been amazing business partners, responsive, helpful and professional. Go out of their way to assist my clients and have nothing but good feedback from them all.

SERVPRO basically saved our house, which suffered a catastrophic loss after a burst pipe ran for five weeks while we were away. Ceilings were down, floors were buckled, walls were is tatters, and furniture was ruined. SERVPRO was expert in the demolition: they took the interior down to studs and joists, assured the integrity of the framing, and left us with a pristine, mold-free interior ready for a rebuild. We owe our house to David Moore and John, who helped us every step of the way. Thank you!

We would give you a 5 star rating. We have always been completely satisfied in your service.

Highly recommend them. They did an excellent job. The crew were very professionally and highly trained. I would give them 10 stars if possible.